Bilingual Spanish/English Care Partner

Thyme Care

Remote regions

US

Salary range

$24–$25/hr

Benefits

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Responsibilities:

  • Engage members by phone, text, and email to navigate their cancer journey and identify changes in health and social needs.
  • Connect members to healthcare providers, community resources, financial grants, and emotional support.
  • Assess urgency of needs, determine root causes, and establish appropriate next steps.

Qualifications:

  • At least 2 years of experience in patient-facing care coordination, healthcare navigation, or community health work.
  • Bilingual Spanish/English proficiency and success in a metrics-driven, feedback-oriented environment.
  • Ability to build rapport quickly in a high-volume, phone-based environment.

Values:

  • Act with members in mind by listening empathetically and prioritizing their needs.
  • Move with purpose by taking action and prioritizing urgent needs immediately.
  • Seek diverse perspectives and learn from feedback to continuously improve.

Thyme Care

Thyme Care is a cancer care navigation company enabling value-based cancer care, transforming the patient experience through technology-driven support. We are building a diverse team of problem solvers to reshape cancer care delivery, committed to redefining the status quo with a culture of inclusion.

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