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  • Deliver exceptional support that drives meaningful value for our dental practices
  • Provide support on questions related to billing and claims that are sent through Archy and its integration with dental clearinghouse
  • Conduct 1:1 training with practices and their staff that showcase Archy’s capabilities

Billing Claims Training Communication

7 jobs similar to Customer Support Specialist

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$60,000–$75,000/yr
US Unlimited PTO

  • Serve as first-line support for dental practices via text, phone and email.
  • Handle order inquiries, billing questions, and general account support.
  • Troubleshoot basic software and connectivity issues; escalate complex technical problems.

Incisive is a fast-growing healthcare technology company transforming how dental practices adopt and scale digital restorative workflows. They are early, capital-efficient, and scaling quickly, aiming to build a durable, scalable B2B software platform that becomes the operating system for their ecosystem.

US

  • Provide real-time support to dental practices via phone, chat, and email, coaching users on best practices.
  • Resolve hardware and software issues for Windows 10 PCs, peripherals, and device connectivity.
  • Review dental orders and assist with troubleshooting digital workflows to ensure doctors receive what they need on time.

Dandy is transforming the antiquated dental industry by simplifying and modernizing dental practice functions using technology. They are backed by leading venture capital firms and are building the operating system for dental offices worldwide, to empower clinicians with technology, innovation, and support.

Global

  • Answer incoming calls and schedule patient appointments.
  • Verify patient dental insurance benefits by contacting insurance carriers.
  • Assist with onboarding new staff and manage employee schedules.

20four7VA connects offshore independent contractors with clients worldwide, particularly in developed markets. They focus on providing high-quality, task-specific services to improve business efficiency for their clients.

US

  • Contacts insurance companies for status on outstanding claims.
  • Processes and follows up on appeals to insurance companies.
  • Works outstanding accounts receivable from assigned work queues.

US Anesthesia Partners is dedicated to providing high-quality anesthesia services. They offer equal employment opportunities to all employees and applicants.

  • Be the voice of Nest for our partner practices by responding to inbound requests via email, phone, and chat with empathy, urgency, and clarity.
  • Help build the resources that scale us by creating and updating self-serve content.
  • Escalate bugs and pain points to Product and Hospital Success, identify recurring practice needs, and participate in cross-functional syncs to advocate for the customer.

Nest Veterinary is the category leader in care plan infrastructure for veterinary practices. They are on track to 5X this year and offer a front-row seat to what building a high-growth startup actually looks like.

US

  • Maintains the practice management system by entering accurate data, verifying and updating insurance and claims information, handles carrier correspondence, manages EOBs, and keys payments received into the system.
  • Prepares, reviews, submits, and follows up with clean claims to various companies/individuals.
  • Collects, posts, and manages patient account payments.

US Anesthesia Partners provides comprehensive anesthesia care. They are committed to clinical excellence and outstanding patient experience.

US

  • Accurately review denied claims to identify root causes.
  • Communicate directly with insurance representatives to negotiate settlements.
  • Monitor denial trends and provide actionable feedback to billing and clinical teams.

Mindoula is a healthcare organization. They are seeking an Account Receivable Representative and value candidates with strong communication and problem-solving skills.