Director of Customer Experience - MS Dynamics 365 CE

Our Client

Remote regions

US

Benefits

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Responsibilities:

  • Act as a senior delivery leader and trusted advisor across customer accounts.
  • Build and maintain strong relationships with executive stakeholders.
  • Lead PMO processes, governance, and delivery standards.

Requirements:

  • 10+ years of experience in client delivery, program management, or consulting.
  • Strong D365 CE experience is required.
  • Experience managing complex customer accounts and cross-functional delivery teams.

Qualifications:

  • Bachelor’s degree required; MBA or advanced degree is a plus.
  • PMP or similar project management certification is a plus.
  • US citizenship required.

Our Client

Our client is an AI transformation and technology services company helping enterprises improve customer engagement and modernize business processes. As a Microsoft partner, the organization combines consulting and technology expertise to help customers modernize operations and implement AI-driven initiatives.

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