Manage client relationships and act as a trusted advisor, ensuring mutual success between clients and Hitachi Solutions teams.
Drive digital transformation opportunities by understanding client goals, pain points, and strategic objectives, and oversee solution delivery.
Serve as a single point of accountability for customer satisfaction, financial commitments, and key performance indicators for large strategic accounts.
Hitachi Solutions is a global Microsoft solutions integrator focused on delivering industry-focused digital transformation solutions. With over 3,000 team members across 14 countries, they maintain a strategic relationship with Microsoft and emphasize innovation and client partnership.
Gather requirements and document business processes for Dynamics 365 CE and Power Platform implementations.
Configure model-driven apps, forms, views, dashboards, and automation to support sales, service, and field service.
Support testing, training, and client adoption of CRM/CX solutions with senior-level ownership of workstreams.
MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. They are one of the largest US-based Microsoft solution partners, recognized as a fifteen-time Microsoft Partner of the Year and three-time Inc. Best Workplaces award winner.
Troubleshoot and resolve complex cross-functional issues with Dynamics 365 CE application.
Lead solution design, oversee iterative phased module deployments, and ensure solution integrity.
Serve as a trusted advisor to client leadership on strategic decisions and risk management.
MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Established in 2002, they are a large US-based Microsoft partner with multiple awards and a strong culture.
Lead discovery workshops with stakeholders to document current-state processes and define future-state requirements for D365 Sales.
Design and configure D365 Sales capabilities including leads, opportunities, pipeline, quotes/orders, pricing, territories, forecasting, and Copilot-enabled features.
Own data migration requirements by leading workshops, defining mappings, transformations, and validation rules, and supporting testing and cutover.
Nortal is a global digital transformation company with over 25 years of experience delivering complex solutions for enterprises and public sector organizations. They are at the forefront of AI-driven transformation, with a team that values autonomy, open communication, and a vibrant community.
Lead end-to-end implementations of the rental management solution, from discovery through go-live support.
Map customer business processes to the rental solution and core Business Central functionality.
Train customer admins and end users, building documentation and process playbooks.
Our client is a provider of ERP solutions for the asset management and field service industries, helping organizations streamline operations and improve visibility. They are a growing Microsoft partner organization with a collaborative, supportive team culture focused on client success.
Drive incremental revenue and product adoption by serving as a strategic, consultative partner to key accounts.
Manage a portfolio of accounts, develop Customer Success Plans, and close complex deals with executive stakeholders.
Collaborate cross-functionally and use data-driven strategies to maximize customer satisfaction and revenue growth.
Freshworks builds uncomplicated service software that delivers exceptional customer and employee experiences. With over 4,500 employees worldwide, we foster a people-first, AI-driven culture focused on making a real impact.
Supervise consulting service mandates including analysis, architecture, implementation, optimization, and strategic support.
Manage team resources, recruitment, and talent development to ensure optimal allocation and performance.
Act as a strategic point of contact for key clients, understand their needs, and contribute to service portfolio growth.
Kabesa is a technology solutions company that serves as a trusted partner for businesses. The company fosters a culture of collaboration, quality, and continuous improvement within its consulting teams.
Lead a team of 10–15 Solution Architects and Consultants in delivering high-quality CRM implementations.
Develop and execute the Americas CRM&I business plan, including growth strategy and delivery scoping.
Provide business and technical leadership in billable roles, managing hiring, enablement, and cross-functional partnerships.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with an AI platform that brings together any AI, data, and workflow. The company serves a global clientele and fosters an AI-native culture where technology and talent are unstoppable together.
Serve as lead point of contact for complex, high-visibility client implementations across diverse industries.
Own planning, scheduling, budget, resourcing, and risk management for multi-workstream deliveries.
Coordinate cross-functional teams and manage senior stakeholder relationships to drive delivery success.
Datacor is a leading provider of software solutions, including ERP, CRM, Asset Tracking, and Simulation, for the process manufacturing industry. The company serves customers who make products that extend lives, with a collaborative culture focused on innovation and customer success.
Lead design and delivery of Microsoft Dynamics 365 Finance & Supply Chain Management programs.
Guide clients through supply chain modernization, ensuring alignment with business objectives and best practices.
Oversee full project lifecycle from envisioning to post-go-live optimization.
Hitachi Solutions is a global Microsoft solutions integrator focused on delivering industry-specific digital transformation solutions. With over 3,000 team members across 14 countries, the company leverages 18 years of Microsoft expertise and the backing of Hitachi, Ltd. to provide innovative cloud solutions.
Own P&L and delivery performance for a $3–5M portfolio of client engagements.
Lead and develop a team of consultants, business analysts, and project managers.
Act as senior escalation point and partner with Sales to scope new engagements.
Sparkrock provides software built on Microsoft Dynamics 365 to help nonprofits, school boards, and government agencies use technology more effectively. The company is a 100% remote, global team focused on culture and growth, offering flexible hours and a supportive environment.