Review, triage, and route infrastructure capacity requests through a case management system.
Validate request details, resolve routine cases, and escalate complex issues to appropriate owners.
Maintain case records, budget trackers, and prepare weekly metrics on request volumes and escalations.
Blueprint is a technology solutions firm headquartered in Bellevue, Washington, helping organizations solve complex challenges across AI, cloud, data, product development, and emerging technology. The company has teams across the US and a culture built on high standards, ownership, and mutual support.
Operate Azure and hybrid environments, handling incidents, changes, patching, backup, recovery, and security.
Support hybrid environments with Windows Server, Linux, VMware, Azure Arc, and Entra ID, automating via Infrastructure as Code.
Work directly with customers on incidents and root-cause analysis while contributing to team knowledge sharing and continuous improvement.
Skaylink, part of Vodafone, operates Azure and hybrid platforms for leading German companies, combining engineering, automation, and customer support. The company values innovation, diversity, and hands-on impact, fostering a collaborative environment where expertise and passion drive meaningful results.
Take end-to-end ownership of data across the business, from concept to production, with a focus on payroll and invoicing automation.
Build and maintain data pipelines and integrations across Azure, HubSpot, Xero, and Stripe, and support backend development with REST APIs.
Improve the existing SQL database and Azure environment, maintain Power BI reporting, and analyse financial performance to support the CFO.
Smart Working connects skilled professionals with outstanding global teams for full-time, long-term remote roles. It is a remote-first company and one of the highest-rated workplaces on Glassdoor, fostering a community that values growth and well-being.