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Why we need you:
- Lead mabl’s Customer Success Managers and the leaders of the TAM and IA teams.
- The ideal candidate would have experience as a Director of Customer Success.
- Have a genuine commitment to bringing valuable solutions to customers.
What you’ll do:
- Own overall Customer Success P&L.
- Engage with executive staff on patterns, opportunities, challenges, and solutions.
- Enhance mabl value for our customers.
About you:
- 5+ years direct Customer Success leadership experience at a B2B SaaS company.
- Experience owning a book of business that equates to tens or hundreds of millions in ARR.
- Collaborative, willing to be hands-on with enterprise clients.
Mabl
Mabl empowers software teams with an AI-powered low-code test automation platform that streamlines testing across web, mobile, API, accessibility, and performance. They are a growing company with 80+ mablers spread across the world who value transparency, collaboration, and empathy.