Job Description
The Production Services Analyst is responsible for batch engineering, code promotes, application and batch monitoring, change management and audit data gathering along with providing Level 1 support for infrastructure services including servers, network appliances, and applications. This position coordinates activities between IT customers and Data Center Operations. The Analyst will provide Level 1 Data Center Operational support, coordinate job scheduling, act as a liaison between Applications Development, Global Technology Teams, and Data Center Operations, and provide operational support for applications.
Responsibilities also include performing domain registrations, DNS changes, certificate management, working with Global Technology teams to orchestrate and test Data Center disaster recovery exercises, and provide installation and policy development for Operational support products.
About HarperCollins Publishers
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