Job Description
As Heidi’s first Accounts Receivable Lead / Manager in the Philippines, you’ll play a critical role in building and scaling our global finance operations. This is a unique opportunity for an experienced professional who enjoys a hands-on role and is excited to take ownership of the end-to-end receivables process. Beyond traditional AR responsibilities, this role offers exposure to Revenue Accounting processes, providing a pathway into the Record to Report (R2R) function and broader financial accounting.
Own the day-to-day Accounts Receivable function across all Heidi entities, including invoicing, collections, customer reconciliations, and cash application.
Act as the primary contact for customer billing queries, ensuring prompt and professional resolution.
Develop and implement standard operating procedures to improve AR accuracy, timeliness, and internal controls.
Collaborate cross-functionally with Sales, Customer Success, Engineering and Finance teams to ensure clean billing data and consistent AR processes.
Monitor aging balances and proactively drive collections to improve cash flow and reduce DSO.
Partner with leadership to implement AR automation tools, billing systems, or workflow improvements.
Support the month-end close process for Accounts Receivable and Revenue Accounting with timely reconciliations and reporting of AR activities.
Assist in audits by preparing documentation and responding to requests related to AR and revenue recognition.
About Heidi
Heidi is on a mission to half the time it takes to deliver world class care, believing clinicians will practice with AI systems to reduce administrative burden.