Client Retention Specialist (Remote)

Beyond Finance

Remote regions

US

Salary range

$19–$20/year

Benefits

Job Description

About The Role:

  • Educate and assist clients facing financial hardship.
  • Play a crucial role in retaining clients within the Beyond Finance program.
  • Interact with clients primarily through inbound phone calls.

Key Responsibilities:

  • Provide information about the Beyond Finance debt program.
  • Display empathy and active listening skills.
  • Maintain accurate records in the CRM system.

Why Join Us?:

  • Considerable employer contributions for health programs.
  • Generous PTO, paid holidays, and paid parental leave.
  • 401(k) matching program.

About Beyond Finance

Beyond Finance helps everyday Americans escape crippling debt and step into a brighter financial future. They've helped over 1 million clients and have a culture focused on compliance and ethics with supportive, user-centric technology and customized financial solutions.

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