Job Description
Responsibilities:
-Support global onboarding and identity verification processes.
-Monitor service-related cases and identify process improvements.
-Collaborate with teams to ensure effective handling of needs.
Qualifications:
-Proficient in Mandarin and English.
-Strong interpersonal skills and a proactive mindset.
-Self-motivated and able to work independently.
Additional Information:
-Opportunities for efficiency improvements
-This role is focused on supporting internal workflows
-Willingness to work on a shifting schedule
About BTSE Group
BTSE Group is a global leader in fintech and blockchain technology, anchored by three core business pillars: Exchange, Payments, and Infrastructure Development.