Job Description
Validate incoming change requests (e.g., infrastructure, network in IT service operations). Work in various ticketing systems (SNOW, etc.). Monitor functional mailboxes and process incoming emails. Collaborate with Change Management, technical support units, and other parties. Facilitate meetings with the escalation team and clients. Take responsibility for the successful planning, execution, and completion of changes. Monitor processes and make improvement suggestions. Participate in internal and client projects.
About Deutsche Telekom ITTC Hungary Kft.
The company is the most attractive employer in Hungary in 2025, according to Randstad's representative survey and provides IT and telecommunications services.