Customer Success Account Manager
Remote regions
AustraliaBenefits
4w PTO
12w maternity
6w paternity
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Partnership Building:
- Build executive-level relationships to strengthen Newbook’s position as a trusted partner.
- Work closely with customers to identify growth opportunities and address challenges.
Account Growth & Renewals:
- Own a portfolio of accounts, ensuring strong renewal outcomes and long-term retention.
- Identify upsell and cross-sell opportunities across Payments, Enterprise, and additional modules.
- Develop account plans and revenue strategies aligned with customer business goals.
Commercial Success:
- Manage the full renewal cycle, including negotiations, pricing discussions, and contract execution.
- Collaborate with Management to drive ARR growth across your portfolio.
Newbook
Newbook is a global property management and reservations platform that empowers operators in the accommodation and hospitality industry to grow and streamline their businesses. They pride themselves on building strong, long-lasting relationships with their customers and partners, helping them maximise growth while delivering world-class service.