Source Job

• Lead the overall management of our most valuable business segmentation of customers
• Resolve customer cases and tasks daily
• Share data with restaurants to change behavior and drive adoption

OpenTable, part of Booking Holdings, Inc., helps restaurants thrive with world-class technology. They empower restaurants to focus on their team, guests, and bottom line while enabling diners to discover and book restaurants.

• Own key customer relationships to drive measurable business outcomes and expand footprint.
• Lead new customer onboarding and drive product adoption, while monitoring health metrics.
• Identify and capitalize on expansion opportunities aligning with customer goals to maximize LTV.

Localize's platform helps over 700 companies automate the translation of their web and mobile applications. They are a fully remote team of around 30 people and offer a culture with an emphasis on work-life balance.

• Own the business relationship with clients, building strong, multi-threaded partnerships across key stakeholders
• Drive renewals and identify opportunities to upsell and expand existing accounts
• Clearly communicate Reachdesk’s value proposition, platform capabilities, and competitive advantages in a way that resonates with client goals

Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Trusted by many of the most recognized names in the technology and SaaS space, they are backed by a world-class team with hubs in New York, London, and Lisbon.

• Own a portfolio of strategic accounts and deliver measurable outcomes that drive customer ROI.
• Build trusted relationships with key stakeholders including Executives, program administrators, HR leaders, and finance partners.
• Drive renewals for accounts within your portfolio and lead renewal conversations with customer stakeholders.

Cardata helps businesses manage vehicle reimbursement with automated solutions. The company is a small but mighty team transforming vehicle programs to provide comprehensive software and services.

• Develop relationships with partner practices to drive retention and growth.
• Leverage data and insights to optimize engagement and maximize outcomes.
• Share best practices and enable practices to grow their business using payment plan technology.

Cherry is a fast-growing FinTech company that provides a Buy Now, Pay Later solution for medical practices making healthcare services more accessible. They are backed by investors such as Kleiner Perkins and DCM and they aim to reshape the way patients pay for care.

• Own and drive expansion, retention, and long-term success for a portfolio of existing key merchant accounts
• Execute on strategic account planning, QBRs (Quarterly Business Reviews), and client-facing product training
• Partner cross-functionally with Sales and Product teams to achieve product adoption and client-led feature requests

Breeze is building the universal payment layer to unify all currencies—fiat and crypto—so businesses and consumers can transact seamlessly. They are a dynamic startup, backed by Sequoia Capital.

• Own a defined portfolio of current customers.
• Maintain and improve current customer relationships via structured contact schedules.
• Develop and maintain in-depth knowledge of WinePOS, WineCommerce, WineSuite Payments and all ICS hardware and service offerings.

Jonas Software provides enterprise management software solutions, serving a wide range of vertical markets. With over 65 distinct brands, they support over 60,000 customers in more than 30 countries and employ over 6,000 skilled professionals.

• Manage a portfolio of Strategic Service Professional partners and be their primary contact.
• Analyze partner performance metrics to identify trends, growth opportunities, and areas for improvement.
• Develop client relationships by identifying new growth opportunities and understanding essential needs.

Angi connects homeowners with reliable pros, empowering them to complete jobs well. They have over 2,800 employees worldwide and foster an environment where homeowners, pros, and employees benefit from more jobs done well.

• Manage daily partner relationships and ensuring successful execution, adoption, and ongoing engagement across Experian's indirect client portfolio.
• Support joint growth plans in partnership with Account / Client Executives and internal teams.
• Enable partners, making them operationally successful, and positioning them to deliver value using Experian data, software, and analytics.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries and corporate headquarters in Dublin, Ireland.

• Deliver exceptional client satisfaction while supporting annual contract renewals.
• Ensure all contractual commitments are fulfilled.
• Act as primary relationship owner throughout client lifecycle.

Personify Health created a personalized health platform, bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together. Their team empowers people to lead healthier lives through data-driven solutions that reduce costs while improving health outcomes.

• Own partner relationships post-signature.
• Drive partner performance and execution.
• Improve partner processes and operating rhythms.

Oura's mission is to empower every person to own their inner potential. They provide award-winning products that help their global community gain a deeper knowledge of their readiness, activity, and sleep quality. As a quickly growing company focused on helping people live healthier and happier lives, they ensure that their team members have what they need to do their best work — both in and out of the office.

• Drive partner-sourced and partner-influenced pipeline and commercial performance.
• Collaborate with Sales, Marketing, and Customer Success to recruit and onboard new partners.
• Own partner sourced and partner influenced pipeline and bookings and track performance.

Restaurant365 is a SaaS company disrupting the restaurant industry by providing a unique, centralized, cloud-based solution for accounting and back-office operations for restaurants. Their culture is focused on empowering team members to produce top-notch results while elevating their skills.

• Provide a exceptional experience to your assigned accounts’ key stakeholders
• Foster long term customer relationships that grow loyalty to WorkOS and WorkOS products
• Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions

WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. They recently raised a $100M Series C, valuing the company at $2B, and power enterprise features for many of the fastest-growing AI companies.

• Engage with our most at-risk customer segment to maximize product adoption and deliver customer value.
• Generate brand ambassadors and uncover expansion opportunities to drive growth.
• Provide valuable feedback to cross-functional teams to shape the future of our product and offerings.

Owner.com is an AI growth system for local restaurants, improving SEO, marketing, and online ordering to grow first-party orders. The company has a team in the low hundreds with top talent from successful SMB software companies like Shopify and HubSpot.

• Own the revenue and key relationships with an assigned customer portfolio.
• Develop strong relationships with key customer stakeholders across functions and job levels.
• Earn the right to renew contracts while identifying opportunities for account growth.

Level AI is a Series C enterprise SaaS startup reimagining the contact center. Their AI-native platform helps companies transform customer engagement. Backed by top-tier investors, they work with some of the world’s most customer-centric brands. Level AI is growing fast and looking for passionate, driven people.

• Own gross and net retention across the AM organization.
• Drive consistent upsell and expansion performance across both Enterprise and Strategic segments.
• Coach managers on performance management, forecasting discipline, and strategic account thinking.

Freshpaint is a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Backed by top investors, they've raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.

• Own customer outcomes and ensure each customer receives value from our solutions throughout their lifecycle.
• Articulate the value of the company to the customer through measurable ROI.
• Negotiate long-term renewals and secure revenue uplift.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Own and grow a book of existing customers by identifying upsell and cross-sell opportunities
• Proactively outbound into strategic accounts using creative, personalized tactics
• Lead customers through consultative discovery to match them with higher-tier solutions that fit their evolving workflows

Instrumentl is a mission-driven startup that helps the nonprofit sector drive impact, aiming to be the most-loved grant discovery and management tool. They are a hypergrowth YC-backed startup with over 3,000 nonprofit clients and emphasize a customer-focused, experimental, and collaborative culture.

• Act as the primary point of contact for assigned Enterprise customers.
• Own the full post-sales lifecycle, including onboarding and renewal execution.
• Build trusted relationships with users and executive sponsors.

Airship helps brands like Alaska Airlines and BBC drive revenue growth and customer loyalty with cross-channel customer experiences. They empower teams to create personalized experiences across channels and foster customer relationships.

• Develop relationships with customers and key stakeholders.
• Retain and grow our customer base.
• Identify new business opportunities to help expand our footprint within each client account.

AlphaSense is an AI-driven market intelligence platform used by sophisticated companies to improve decision-making. They have over 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland.