Own the business relationship with clients, building strong, multi-threaded partnerships across key stakeholders
Drive renewals and identify opportunities to upsell and expand existing accounts
Clearly communicate Reachdesk’s value proposition, platform capabilities, and competitive advantages in a way that resonates with client goals
Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Trusted by many of the most recognized names in the technology and SaaS space, they are backed by a world-class team with hubs in New York, London, and Lisbon.
Own key customer relationships to drive measurable business outcomes and expand footprint.
Lead new customer onboarding and drive product adoption, while monitoring health metrics.
Identify and capitalize on expansion opportunities aligning with customer goals to maximize LTV.
Localize's platform helps over 700 companies automate the translation of their web and mobile applications. They are a fully remote team of around 30 people and offer a culture with an emphasis on work-life balance.
Own GRR as your primary metric and ensure every Commercial account renews, resolving any risk to renewal well in advance.
Proactively identify expansion opportunities like platform consolidation and services upsell, creating a clear business case.
Build strong relationships across accounts, understand stakeholder roles, and connect Upbound's technical progress to business outcomes.
Upbound is redefining how modern infrastructure is built for the Agentic AI Era. They partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence and supports Fortune 500 companies and platform engineers across 100+ countries.
Own the revenue and key relationships with an assigned customer portfolio.
Develop strong relationships with key customer stakeholders across functions and job levels.
Earn the right to renew contracts while identifying opportunities for account growth.
Level AI is a Series C enterprise SaaS startup reimagining the contact center. Their AI-native platform helps companies transform customer engagement. Backed by top-tier investors, they work with some of the world’s most customer-centric brands. Level AI is growing fast and looking for passionate, driven people.
Primary owner of customer relationship and account strategy
Be a trusted advisor to customers while developing relationships with multiple stakeholders
Accountability for customer retention and subscription renewal process
Onit is redefining the future of legal operations through the power of AI with a cutting-edge platform that streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions. They are a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic.
Own and exceed retention (GRR) and expansion (New ARR) targets.
Build multi-threaded relationships across business and executive stakeholders.
Identify and qualify upsell and cross-sell opportunities based on customer goals.
ABBYY is a trusted partner for purpose-built AI and intelligent automation, solving complex problems for enterprise customers. They have over 600 employees across 15 countries and foster a culture of respect, transparency, and simplicity.
Developing, managing, and expanding customer relationships.
Identifying customer needs and guiding clients through the full sales lifecycle.
Collaborating with internal technical teams and vendor partners.
IT Management Corporation (ITMC.net/101VOICE) delivers IT mission-critical technology solutions to State, Local Government, Education, Healthcare, and public sector organizations. Since 2009, they have helped institutions modernize and secure their infrastructure through resilient networking, wireless, security, and cloud communication platforms.
Manage a portfolio of assigned customers, develop new business from existing clients and actively seek expansion opportunities to grow overall client revenue.
Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue.
Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership
Lifted is a talent, country, and contract-agnostic contingent workforce management solution, giving enterprises a unified way to source, contract, manage, and pay any type of contingent talent, anywhere in the world. They combine technology and global services into one seamless solution, helping enterprises hire faster, operate with confidence, and gain live visibility across all external talent.
Own and grow a book of existing customers by identifying upsell and cross-sell opportunities
Proactively outbound into strategic accounts using creative, personalized tactics
Lead customers through consultative discovery to match them with higher-tier solutions that fit their evolving workflows
Instrumentl is a mission-driven startup that helps the nonprofit sector drive impact, aiming to be the most-loved grant discovery and management tool. They are a hypergrowth YC-backed startup with over 3,000 nonprofit clients and emphasize a customer-focused, experimental, and collaborative culture.
Own gross and net retention across the AM organization.
Drive consistent upsell and expansion performance across both Enterprise and Strategic segments.
Coach managers on performance management, forecasting discipline, and strategic account thinking.
Freshpaint is a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Backed by top investors, they've raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.
Build trusted relationships with client executives, understanding their business & security goals.
Lead the creation of multi-year strategic account management plans for top accounts.
Manage current forecasts with accuracy, and communicate Optiv’s value proposition.
Optiv manages cyber risk and equips clients with perspectives and programs to accelerate business progress. They utilize real-world experience, deep vertical expertise and diverse teams to face challenges and design agile solutions.
Lead long-term partnerships with executive stakeholders within assigned accounts, aligning solutions with strategic supply-chain objectives.
Develop customized success plans that incorporate customer business drivers, define KPIs, and drive time-to-value and renewal readiness.
Analyze account usage, health, risk and upsell signals; identify and hand off qualified expansion opportunities.
Kinaxis specializes in end-to-end supply chain management solutions, enabling supply chain excellence across industries. They have grown from a team of three engineers in Ottawa to a global organization with over 2000 employees supporting 40,000+ users in 100+ countries.
Develop open and effective channels of communication with each named account.
Nurture and develop strong relationships with C-level execs and key stakeholders.
Collaborate internally with a dedicated Customer Success Manager.
Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. It is a global organization with team members in over 35 countries and a remote-first culture that empowers employees and prioritizes well-being.
Manage a book of approximately 50 of our largest and most strategic global Enterprise accounts.
Ensure a seamless customer experience throughout the entire life cycle - from onboarding through engagement and renewal.
Proactively drive customer adoption and mitigate retention risk.
Articulate provides solutions for creating engaging and interactive e-learning courses. While the job posting does not specify company size, Articulate values diversity and is committed to fostering an inclusive environment.
Maximize revenue within assigned accounts by designing and executing strategic account development initiatives.
Develop trusted advisor relationships with customers to ensure the solution aligns with their business strategy.
Partner with internal teams to track customer needs and develop long-term retention and growth strategies.
Intradiem is on a mission to reinvent customer service through automation, developing innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. They value a people-first culture, transparent leadership, and unfettered growth opportunities.
Serve as the primary point of contact for a dedicated book of B2B vendors, managing the relationship from onboarding through renewal.
Proactively identify upsell and cross-sell opportunities, driving expansion revenue by identifying unsold inventory and optimizing client bidding strategies.
Analyze campaign performance metrics (CTR, CPL, CVR) and translate complex data into actionable recommendations during strategy calls with client executives.
They are a SaaS company operating in digital marketing strategy. They are a fast-paced, high-growth startup environment.
Serve as the primary point of contact for assigned client accounts and build strong, trust-based relationships.
Understand client objectives, priorities, and operating models to drive alignment and satisfaction.
Identify and execute opportunities for incremental revenue, upselling, and cross-selling.
Jobgether is a platform that uses AI to match candidates with jobs. Jobgether shares shortlisted candidates directly with the hiring company for the final decision and next steps.
Own executive-level relationships for top-tier healthcare accounts (TCV $200k+).
Co-create Joint Business Plans and lead Executive Business Reviews (EBRs) focused on ROI and compliance risk mitigation.
Act as the Voice of the Customer (VoC) by synthesizing user needs into actionable insights for the Product team.
Propelus simplifies workforce compliance management across healthcare. With innovative technology and strategic partnerships, Propelus empowers millions of professionals, employers, and regulators to create a connected and efficient healthcare ecosystem.
Manage a portfolio of top-tier assigned customers and develop new business from existing clients.
Actively seek expansion opportunities to grow overall client revenue.
Meet and exceed sales growth goals through forging relationships with key decision makers.
Instawork is an AI-powered labor marketplace connecting skilled workers with businesses in food services, hospitality, light industry, and logistics. They have hubs in San Francisco, Bangalore, and Chicago, serving thousands of businesses across more than 50 major markets in the United States and Canada.