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Strategic Account Growth:

  • Maximize Intradiem's revenue within assigned accounts.
  • Manage an annual quota by building forecasts and pipelines.
  • Lead contract negotiation and renewal strategy.

Customer Success & Value Delivery:

  • Develop a trusted advisor relationship with Intradiem champions.
  • Serve as the primary point of contact for assigned accounts.
  • Own and facilitate reporting and presentations.

Relationship & Change Management:

  • Build and foster executive-level relationships.
  • Act as a change management advocate.
  • Facilitate change management discussions with customers' operational teams.

Intradiem

Intradiem is on a mission to reinvent customer service through automation, developing innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. They value a people-first culture, transparent leadership, and unfettered growth opportunities.

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