Senior Account Manager (SMB)
Benefits
3w PTO
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Commercial & Revenue Leadership:
- Own and exceed retention and expansion targets across your SMB portfolio.
- Lead renewal and expansion cycles with a structured, value-based approach.
- Maintain forecasting accuracy and clear pipeline visibility in Salesforce.
Strategic Customer Engagement:
- Build multi-threaded relationships across business and executive stakeholders.
- Act as a trusted advisor by aligning solutions to measurable operational outcomes.
- Identify churn risk early and proactively engage customers to mitigate it.
Growth & Expansion Strategy:
- Identify and qualify upsell and cross-sell opportunities based on usage data.
- Drive scalable expansion motions while focusing strategic efforts.
- Collaborate with Technical Success, Product, and Services teams.
ABBYY
ABBYY is a trusted partner for purpose-built AI and intelligent automation, solving complex problems for enterprise customers. They have over 600 employees across 15 countries and foster a culture of respect, transparency, and simplicity.