Senior Global Account Manager
Benefits
Unlimited PTO
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About the Role:
- Responsible for retention, contract renewals and cross-sell/up-sell into a portfolio of Onit customers.
- Building strong relationships (internally and externally), including key executives/decision makers and other stakeholders.
- Liaise with cross functional internal teams.
Key Responsibilities:
- Conduct customer business reviews quarterly.
- Manage customer issue escalation process, as required.
- Partner with Marketing in the development of references, testimonials and events.
Required Skills:
- Able to thrive in a fast paced, self-directed environment
- Experience delivering customer-focused solutions.
- Must be comfortable managing multiple tasks.
Onit
Onit is redefining the future of legal operations through the power of AI with a cutting-edge platform that streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions. They are a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic.