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Customer Relationship Management:
- Builds strong customer relationships through communication.
- Responds to questions and concerns from clients.
- Utilizes consultative approach in determining coverage.
Account Management:
- Acts as a central point of contact for the client.
- Prepares sales proposals/renewal offers to deliver renewal revenue.
- Executes cross selling strategies to Coface’s existing clients.
Market Knowledge:
- Establishes credibility with clients by articulating market conditions.
- Aligns the Coface value proposition vs our competitors.
Communication:
- Supplies management with verbal and written reports on customer needs.
- Maintains strong relationships with intermediaries to increase client retention.
Coface
Coface helps companies navigate uncertainty by empowering them to make the right decisions and trade smarter in a complex world. With nearly 80 years of global experience, they offer a full range of solutions driven by unique data, technology, innovation and a deep understanding of the global economy.