Senior Customer Success Manager

Propelus

Remote regions

US

Benefits

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Strategic Partnership:

  • Own the executive-level relationship for top-tier healthcare accounts.
  • Serve as a trusted advisor to CHROs and HR Directors.
  • Guide them through regulatory shifts and long-term value realization.

Retention & Growth Strategy:

  • Co-create Joint Business Plans.
  • Lead Executive Business Reviews (EBRs) focused on ROI.
  • Identify expansion leads.

Product Advocacy & Feedback:

  • Serve as the Voice of the Customer (VoC).
  • Synthesize user needs into actionable insights for the Product team.
  • Proactively find creative solutions for product gaps.

Propelus

Propelus simplifies workforce compliance management across healthcare. With innovative technology and strategic partnerships, Propelus empowers millions of professionals, employers, and regulators to create a connected and efficient healthcare ecosystem.

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