Serve as the primary point of contact for a dedicated book of B2B vendors, managing the relationship from onboarding through renewal.
Proactively identify upsell and cross-sell opportunities, driving expansion revenue by identifying unsold inventory and optimizing client bidding strategies.
Analyze campaign performance metrics (CTR, CPL, CVR) and translate complex data into actionable recommendations during strategy calls with client executives.
Own and exceed retention (GRR) and expansion (New ARR) targets.
Build multi-threaded relationships across business and executive stakeholders.
Identify and qualify upsell and cross-sell opportunities based on customer goals.
ABBYY is a trusted partner for purpose-built AI and intelligent automation, solving complex problems for enterprise customers. They have over 600 employees across 15 countries and foster a culture of respect, transparency, and simplicity.
Own key customer relationships to drive measurable business outcomes and expand footprint.
Lead new customer onboarding and drive product adoption, while monitoring health metrics.
Identify and capitalize on expansion opportunities aligning with customer goals to maximize LTV.
Localize's platform helps over 700 companies automate the translation of their web and mobile applications. They are a fully remote team of around 30 people and offer a culture with an emphasis on work-life balance.
Developing, managing, and expanding customer relationships.
Identifying customer needs and guiding clients through the full sales lifecycle.
Collaborating with internal technical teams and vendor partners.
IT Management Corporation (ITMC.net/101VOICE) delivers IT mission-critical technology solutions to State, Local Government, Education, Healthcare, and public sector organizations. Since 2009, they have helped institutions modernize and secure their infrastructure through resilient networking, wireless, security, and cloud communication platforms.
Manage software renewals for assigned accounts, ensuring timely and successful contract renewals.
Identify opportunities to upsell and cross-sell additional software licenses, modules, or services to existing clients.
Develop account plans and strategies to achieve upselling and renewal objectives.
Panopto is the most customer-centric learning technology company in the world and the leader in visual and audio-based learning. They empower organizations to share knowledge effortlessly. Panopto has been adopted by more than 1,600 companies and universities worldwide with over 11 million end users.
Fulfill the role of trusted advisor through strong relationships with clients.
Maintain revenue stream through renewals and expand it through up-selling.
Proactively prospect, identify, qualify leads, and close business to exceed objectives.
Dun & Bradstreet is a global leader in business decisioning data and analytics, helping companies worldwide grow, manage risk, and innovate. They are a diverse, global team that values creativity, collaboration, and bold ideas.
Own the business relationship with clients, building strong, multi-threaded partnerships across key stakeholders
Drive renewals and identify opportunities to upsell and expand existing accounts
Clearly communicate Reachdesk’s value proposition, platform capabilities, and competitive advantages in a way that resonates with client goals
Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Trusted by many of the most recognized names in the technology and SaaS space, they are backed by a world-class team with hubs in New York, London, and Lisbon.
Lead and grow a portfolio of approximately 20 of AdRoll’s existing mid market advertisers.
Provide consultative and strategic marketing guidance for clients to help achieve their business growth goals.
Partner with the Product team and consistently surface client feedback.
NextRoll is a marketing technology company empowering businesses to drive sustainable growth and trusted connections. It's a privately held company headquartered in San Francisco and committed to building diverse teams of "Rollers".
Managing the client relationship and act as the lead point of contact for all client requests
Seeking opportunities to advance the client relationship and identify new business opportunities
Developing a deep understanding of each client’s business, category, market, buying committee, competitive landscape, and ideal customer profile (ICP)
Wpromote is a digital marketing agency. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek’s Fastest Growing Digital Agency, they are moving fast to expand their teams and bring new experts into the fold to keep pushing the boundaries of what’s possible in marketing.
Own gross and net retention across the AM organization.
Drive consistent upsell and expansion performance across both Enterprise and Strategic segments.
Coach managers on performance management, forecasting discipline, and strategic account thinking.
Freshpaint is a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Backed by top investors, they've raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.
Primary owner of customer relationship and account strategy
Be a trusted advisor to customers while developing relationships with multiple stakeholders
Accountability for customer retention and subscription renewal process
Onit is redefining the future of legal operations through the power of AI with a cutting-edge platform that streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions. They are a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic.
Own a defined upsell and expansion quota across ARI offerings.
Drive current MRR growth through upsell, cross-sell, and expansion within customer accounts.
Manage and convert qualified opportunities, ensuring timely follow-ups and strong qualification.
Teikametrics is revolutionizing retail through their patented Artificial Retail Intelligence platform. Their proprietary orchestration layer functions as prompt intelligence, verticalizing AI for Amazon, Walmart, TikTok, and emerging marketplace use cases.
Develop open and effective channels of communication with each named account.
Nurture and develop strong relationships with C-level execs and key stakeholders.
Collaborate internally with a dedicated Customer Success Manager.
Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. It is a global organization with team members in over 35 countries and a remote-first culture that empowers employees and prioritizes well-being.
Build and maintain strong, long-term relationships with client stakeholders.
Serve as the main point of contact between clients and internal teams.
Translate client goals and requirements into clear internal briefs with measurable deliverables.
They are a performance-driven digital advertising agency specializing in paid media for e-commerce, lead generation, and growth-focused brands. They provide a full-service paid media solution, covering strategy, creative production, campaign management, tracking setup, and ongoing optimization to help brands scale efficiently.
Own the revenue and key relationships with an assigned customer portfolio.
Develop strong relationships with key customer stakeholders across functions and job levels.
Earn the right to renew contracts while identifying opportunities for account growth.
Level AI is a Series C enterprise SaaS startup reimagining the contact center. Their AI-native platform helps companies transform customer engagement. Backed by top-tier investors, they work with some of the world’s most customer-centric brands. Level AI is growing fast and looking for passionate, driven people.
Manage a portfolio of 1,000+ customer accounts, who are all at different points in their journey with Roofr.
Act as the primary commercial owner of your accounts, responsible for both customer success and revenue expansion.
Identify and execute upsell and cross-sell opportunities to expand Monthly Recurring Revenue (MRR).
Roofr is obsessed with gathering customer feedback to shape, prioritize, and launch the products they truly need. They have an amazing culture, strong financials, and best-in-class company metrics.
Drive adoption and revenue growth for Tekmetric Marketing (TMS) within the existing customer base
Run 6–8 product demos per day, owning the sales cycle from discovery through close
Manage an inbound-led pipeline while proactively engaging customers with strong expansion signals
Tekmetric provides an all-in-one, cloud-based platform that helps auto repair shops run smarter and grow faster. Founded in Houston in 2017, they value transparency, integrity, innovation, and a service-first mindset, empowering repair shops to lead the industry forward.
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Maintain customer contracts to maximize profits
WorkWhile helps workers earn a better living and live better lives by matching them with shifts. It strives to align incentives and solve inefficiencies disrupting the $650BN temporary staffing industry and has a diverse, mission-driven, and supportive culture.
Prospect new clients on the independent retailer’s market and regional retail chains.
Maintain good relationship with local decision-makers and lobbying.
Work closely with the Sales Manager to locally implement sales strategies.
VusionGroup empowers retailers to turn their physical stores into powerful digital assets. They are the world’s leading supplier of electronic shelf labels for large-scale retailers experiencing unrivaled growth thanks to their multidisciplinary, multicultural teams.
Lead client meetings and build strong relationships.
Coordinate digital campaigns across various channels.
Monitor campaign performance and provide actionable insights.
20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets like the US, UK, Canada, and Australia. They aim to improve business efficiency and service delivery through high-quality, task-specific services provided by qualified contractors.
Build the first version of AI-augmented expansion playbook.
Define how to cross-sell new products.
Workleap, based in Montreal, aims to simplify work through HR and IT solutions. With over 20,000 companies using their products, they focus on simplicity and delivering exceptional value.