Acquire new Atrium clients and retain existing ones by executing the Atrium Sales Process.
Manage client relationships through renewals, upselling, and periodic health checks to ensure client satisfaction.
Develop successful, long-term client relationships by providing exceptional service and fostering trust.
Atrium Campus provides campus card management solutions reimagined for the mobile generation for the higher education, senior living, corporate and government markets. We are a fast-growing and continuously evolving company with a passionate, positive-minded team from around the country that is supportive and encouraging of one another.
Own the business relationship with clients, building strong, multi-threaded partnerships across key stakeholders
Drive renewals and identify opportunities to upsell and expand existing accounts
Clearly communicate Reachdesk’s value proposition, platform capabilities, and competitive advantages in a way that resonates with client goals
Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Trusted by many of the most recognized names in the technology and SaaS space, they are backed by a world-class team with hubs in New York, London, and Lisbon.
Own and exceed retention (GRR) and expansion (New ARR) targets.
Build multi-threaded relationships across business and executive stakeholders.
Identify and qualify upsell and cross-sell opportunities based on customer goals.
ABBYY is a trusted partner for purpose-built AI and intelligent automation, solving complex problems for enterprise customers. They have over 600 employees across 15 countries and foster a culture of respect, transparency, and simplicity.
Develop open and effective channels of communication with each named account.
Nurture and develop strong relationships with C-level execs and key stakeholders.
Collaborate internally with a dedicated Customer Success Manager.
Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. It is a global organization with team members in over 35 countries and a remote-first culture that empowers employees and prioritizes well-being.
Manage a portfolio of 40-60 accounts, prioritizing based on health and potential.
Upsell by navigating organizations to find new budget holders and building cases.
Lead Quarterly Business Reviews, translating technical data into business outcomes.
Unbounce, empowering digital marketers since 2010, offers a landing page builder with AI. In 2024, Insightly joined Unbounce, providing a CRM, marketing automation, and customer service tracking, in a unified platform; they are a results-focused, customer-obsessed team.
Navigate commercial/contractual discussions with customers and retain revenue at scale.
Partner with Product, Customer Enablement, and RevOps to implement digital engagement solutions.
Create a cohesive renewal experience for customers together with the commercial teams.
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. Following our recent Series E funding round, our valuation stands at $4 billion.
Own and execute inbound-led net-new opportunities within EMEA.
Lead expansions within existing accounts when scope and complexity allow.
Own renewals requiring active customer engagement, risk mitigation, or expansion discovery.
Mattermost is a collaborative workflow solution provider for defense, intelligence, security, and critical infrastructure organizations. They are trusted by governments, financial institutions, and technology companies for secure, efficient operations.
Drive new business growth: Identify, qualify, and close new opportunities.
Build lasting relationships: Engage stakeholders at all levels to influence decisions.
Deliver consultative solutions: Understand customer challenges and craft tailored solutions.
Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. They are a global organization with team members in over 35 countries and offer a remote-first culture.
Manage the entire sales cycle, from retaining existing customer investment to identifying new expansion opportunities.
Present Remote’s suite of services to existing customers, creating pathways for upselling solutions.
Own and nurture customer relationships, stay in frequent contact, and build strategic partnerships.
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. They make it possible for businesses of all sizes to recruit, pay, and manage international teams. With their core values at heart and future focused work culture, their team works tirelessly on ambitious problems, asynchronously, around the world.
Identify new opportunities within existing accounts.
Deliver solutions in a fast-paced SaaS environment.
TeamDynamix provides cloud-based service management and project management solutions. While the size of the company is not mentioned, they foster a fast-paced SaaS environment with a focus on client relationships and growth.
Own revenue targets and commercial outcomes for a portfolio of accounts.
Achieve ARR growth targets through renewals, upsells, and cross-sell initiatives.
Build trusted relationships with senior and executive stakeholders.
Jobgether helps partner companies find the right talent. They use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.
Identify new opportunities within existing accounts.
Deliver solutions in a fast-paced SaaS environment.
TeamDynamix provides cloud-based service management and project management solutions. They empower organizations to improve IT service delivery and streamline project workflows.
Act as primary customer success contact for assigned customer portfolio
Drive adoption of newly released features and analytics tools
Forecast renewals and expansion revenue accurately
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Execute the renewal process to ensure ARR is retained or expanded.
Build and maintain strong relationships with clients to understand their needs.
Analyze renewal metrics and trends to identify areas for improvement.
1Password provides secure and user-friendly password management and identity protection solutions. They have over 180,000 businesses using their product and value diversity, innovation, and personal growth, offering a collaborative environment.
Serve as a primary point of contact for a portfolio of customers, building strong, long-term relationships.
Manage renewals and support account retention in partnership with Customer Success.
Monitor account health and key performance indicators, identifying risks and opportunities early.
Customer.io's platform is used by over 8,000 companies, from startups to global brands, to send billions of emails, push notifications, in-app messages, and SMS daily. They power automated communication that people actually want to receive and appear to have a collaborative team culture.
Manage a portfolio of 1,000+ customer accounts, who are all at different points in their journey with Roofr.
Act as the primary commercial owner of your accounts, responsible for both customer success and revenue expansion.
Identify and execute upsell and cross-sell opportunities to expand Monthly Recurring Revenue (MRR).
Roofr is obsessed with gathering customer feedback to shape, prioritize, and launch the products they truly need. They have an amazing culture, strong financials, and best-in-class company metrics.
Own and manage the full renewals pipeline, including a rolling 120-day forecast with clear visibility into at-risk accounts.
Encoura is a data and technology company purpose-built for higher education, helping institutions and students make smarter, more connected decisions. Since 1972, the company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success.
You invest in relationships that last, prioritizing trust and long-term value.
Navigate complexity, setbacks, and long sales/adoption cycles with resilience.
Work seamlessly across Sales, Customer Success, Product, and Operations for a unified experience.
Cresta is on a mission to turn every customer conversation into a competitive advantage. Its platform combines AI and human intelligence to help contact centers discover insights and empower team members to work smarter. They have a world-class team of AI and ML experts.
Developing and executing the strategy for the Northeast region.
Establishing connections with key decision makers.
Developing business value and propositions around CrashPlan solutions.
CrashPlan provides cyber-ready data resilience and governance in a single platform. It's trusted by entrepreneurs, professionals, and businesses of all sizes worldwide, valuing workplace diversity and ensuring an environment of mutual respect.