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About the Role:
- Own the revenue and key relationships associated with an assigned customer portfolio
- Develop strong relationships with key customer stakeholders across functions and job levels to gain the insight needed to link to value and foster advocacy for Level AI.
- Earn the right to renew contracts while Identifying opportunities for account growth via upselling and cross-selling Level AI solutions
What We're Looking For:
- 4–8 years of experience in Account Management or Customer Success at a B2B SaaS company in a quota-carrying role
- Experience working with enterprise accounts and senior level customer stakeholders
- Strong problem-solving and relationship management skills
Level AI
Level AI is a Series C enterprise SaaS startup reimagining the contact center. Their AI-native platform helps companies transform customer engagement. Backed by top-tier investors, they work with some of the world’s most customer-centric brands. Level AI is growing fast and looking for passionate, driven people.