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What You’ll Do:
- Own a portfolio of strategic accounts and build trusted relationships.
- Act as a strategic advisor to drive measurable business outcomes.
- Monitor account health metrics and take proactive actions.
Revenue Growth, Expansion & Retention:
- Own renewal and expansion targets.
- Identify upsell and cross-sell opportunities through account planning.
- Proactively manage customer relationships and minimize churn.
Onboarding & Product Adoption:
- Lead onboarding for new customers.
- Collaborate with Support and Product teams to resolve issues.
- Conduct training sessions and enablement initiatives.
Localize
Localize's platform helps over 700 companies automate the translation of their web and mobile applications. They are a fully remote team of around 30 people and offer a culture with an emphasis on work-life balance.