Source Job

US Unlimited PTO 11w maternity

  • Own gross and net retention across the AM organization.
  • Drive consistent upsell and expansion performance across both Enterprise and Strategic segments.
  • Coach managers on performance management, forecasting discipline, and strategic account thinking.

SaaS Customer Success Account Management Leadership Development Executive Engagement

20 jobs similar to Head of Account Management

Jobs ranked by similarity.

North America

  • Own key customer relationships to drive measurable business outcomes and expand footprint.
  • Lead new customer onboarding and drive product adoption, while monitoring health metrics.
  • Identify and capitalize on expansion opportunities aligning with customer goals to maximize LTV.

Localize's platform helps over 700 companies automate the translation of their web and mobile applications. They are a fully remote team of around 30 people and offer a culture with an emphasis on work-life balance.

$107,000–$128,000/yr
US 3w PTO

  • Own and exceed retention (GRR) and expansion (New ARR) targets.
  • Build multi-threaded relationships across business and executive stakeholders.
  • Identify and qualify upsell and cross-sell opportunities based on customer goals.

ABBYY is a trusted partner for purpose-built AI and intelligent automation, solving complex problems for enterprise customers. They have over 600 employees across 15 countries and foster a culture of respect, transparency, and simplicity.

US Unlimited PTO 2w maternity 2w paternity

  • Build a team culture of customer value, high performance and accountability.
  • Hire and develop a team of expert Managers that are able to recruit, coach and develop top talent and consistently achieve quota.
  • Design the upmarket AM methodology including value delivery, expansion strategies and renewal motions.

Vanta's mission is to help businesses earn and prove trust by continuously monitoring and verifying security. They are a company promoting better security practices with a kind and talented team. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security.

Canada

  • Lead the strategy for a customer base.
  • Build the first version of AI-augmented expansion playbook.
  • Define how to cross-sell new products.

Workleap, based in Montreal, aims to simplify work through HR and IT solutions. With over 20,000 companies using their products, they focus on simplicity and delivering exceptional value.

India

  • Own the revenue and key relationships with an assigned customer portfolio.
  • Develop strong relationships with key customer stakeholders across functions and job levels.
  • Earn the right to renew contracts while identifying opportunities for account growth.

Level AI is a Series C enterprise SaaS startup reimagining the contact center. Their AI-native platform helps companies transform customer engagement. Backed by top-tier investors, they work with some of the world’s most customer-centric brands. Level AI is growing fast and looking for passionate, driven people.

Canada

  • Own revenue targets and commercial outcomes for a portfolio of accounts.
  • Achieve ARR growth targets through renewals, upsells, and cross-sell initiatives.
  • Build trusted relationships with senior and executive stakeholders.

Jobgether helps partner companies find the right talent. They use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.

India

  • Own a defined upsell and expansion quota across ARI offerings.
  • Drive current MRR growth through upsell, cross-sell, and expansion within customer accounts.
  • Manage and convert qualified opportunities, ensuring timely follow-ups and strong qualification.

Teikametrics is revolutionizing retail through their patented Artificial Retail Intelligence platform. Their proprietary orchestration layer functions as prompt intelligence, verticalizing AI for Amazon, Walmart, TikTok, and emerging marketplace use cases.

$210,000–$250,000/yr
US Canada Unlimited PTO

  • Drive measurable client outcomes and accountability for ROI across your portfolio.
  • Deliver consistent revenue growth by managing net revenue retention and expansion.
  • Provide expert fraud and compliance advisory, speaking the language of ACH fraud and transaction monitoring.

Sardine is a leader in fraud prevention and AML compliance, using device intelligence, behavior biometrics, machine learning, and AI to stop fraud. With hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo, they have a remote-first work culture and value performance over hours worked.

$65,000–$75,000/yr
US

  • Manage software renewals for assigned accounts, ensuring timely and successful contract renewals.
  • Identify opportunities to upsell and cross-sell additional software licenses, modules, or services to existing clients.
  • Develop account plans and strategies to achieve upselling and renewal objectives.

Panopto is the most customer-centric learning technology company in the world and the leader in visual and audio-based learning. They empower organizations to share knowledge effortlessly. Panopto has been adopted by more than 1,600 companies and universities worldwide with over 11 million end users.

US

  • Develop open and effective channels of communication with each named account.
  • Nurture and develop strong relationships with C-level execs and key stakeholders.
  • Collaborate internally with a dedicated Customer Success Manager.

Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. It is a global organization with team members in over 35 countries and a remote-first culture that empowers employees and prioritizes well-being.

$150,000–$190,000/yr
North America

  • Own the health, retention (90%+), and expansion (10-15%) of our mid-market customer portfolio.
  • Build the scaled success motion from scratch—develop playbooks, automated campaigns, and engagement frameworks that can grow with the business.
  • Monitor account health and usage patterns to identify risks and expansion opportunities, then execute targeted interventions to drive outcomes.

Runway is building AI to simulate the world through merging art and science; they believe that world models are at the frontier of progress in artificial intelligence. Their team consists of creative, open minded, caring and ambitious people who are determined to change the world.

$160,000–$200,000/yr
US

  • Own the business relationship with clients, building strong, multi-threaded partnerships across key stakeholders
  • Drive renewals and identify opportunities to upsell and expand existing accounts
  • Clearly communicate Reachdesk’s value proposition, platform capabilities, and competitive advantages in a way that resonates with client goals

Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Trusted by many of the most recognized names in the technology and SaaS space, they are backed by a world-class team with hubs in New York, London, and Lisbon.

Global Unlimited PTO

  • Develop and execute integrated ABM strategies across tiered account segments
  • Own defined pipeline generation and pipeline influence targets across priority accounts
  • Collaborate closely with Sales, Marketing, and Customer Success to identify target accounts

Fieldguide helps establish trust for global commerce and capital markets through automating assurance and audit work, specifically within cybersecurity, privacy, and financial audit. They are a remote-first company based in San Francisco, backed by top investors, with an inclusive, driven, humble, and supportive team.

$185,000–$200,000/yr
US

  • Own revenue performance, pipeline development, and forecast accuracy across Apex and Conglomerate segments.
  • Personally engage in select complex or executive-level opportunities.
  • Recruit, develop, and coach a high-performing Strategic Account team.

Acumatica is a leading innovator in cloud ERP (Enterprise Resource Planning) solutions with growing businesses worldwide. Acumatica's culture is collaborative and high-energy, and it offers exceptional professional and financial growth potential, valuing work/life balance and customer service.

US 16w maternity

  • Fulfill the role of trusted advisor through strong relationships with clients.
  • Maintain revenue stream through renewals and expand it through up-selling.
  • Proactively prospect, identify, qualify leads, and close business to exceed objectives.

Dun & Bradstreet is a global leader in business decisioning data and analytics, helping companies worldwide grow, manage risk, and innovate. They are a diverse, global team that values creativity, collaboration, and bold ideas.

$55,071–$62,394/yr
Canada

  • Manage a portfolio of 1,000+ customer accounts, who are all at different points in their journey with Roofr.
  • Act as the primary commercial owner of your accounts, responsible for both customer success and revenue expansion.
  • Identify and execute upsell and cross-sell opportunities to expand Monthly Recurring Revenue (MRR).

Roofr is obsessed with gathering customer feedback to shape, prioritize, and launch the products they truly need. They have an amazing culture, strong financials, and best-in-class company metrics.

$122,500–$175,000/yr
US Unlimited PTO

  • Develop and manage 6-8 account executives to hit sales goals.
  • Leverage the sales tech stack to have a holistic view of the team and individual performance.
  • Manage the overall pipeline for your team, making sure that processes, checkpoints and systems are set up.

FreeWill is an award-winning, social-good startup that has partnered with 2,400 + nonprofits. They make powerful ways to donate much easier and more accessible. In the last 8 years, they’ve grown from 5 people to 200+ and were named a "Most Loved Workplace".

Global

  • Hire, coach, and develop a team of Client Account Executives, ensuring strong performance and continuous skill growth.
  • Drive revenue growth by ensuring the team consistently identifies, develops, and closes opportunities.
  • Monitor sales pipeline, activity levels, and forecasts, proactively addressing risks and adjusting strategy as needed.

Deel is an all-in-one payroll and HR platform for global teams, aiming to unlock global opportunities for every person, team, and business. As one of the largest globally distributed companies, its team of 7,000 spans more than 100 countries and is committed to continuous learning and innovation.

Global

  • Drive Net Revenue Retention (NRR) by owning the expansion strategy for SLG accounts.
  • Transition from reactive support to proactive success by building repeatable processes.
  • Design and implement AI-driven workflows to provide personalised, human-like success at scale for self-serve users.

Jibble Group is an innovative Workforce Management company headquartered in London, UK, with a fully remote team. Their platforms Jibble.io, an award-winning time-tracking tool, and PayrollPanda.my, Malaysia’s leading cloud payroll solution serve thousands of paying customers globally.

$100,000–$110,000/yr
US Canada

  • Own the Customer Relationship End-to-End: Take full ownership of customer outcomes across implementation, renewals, and expansion, ensuring customers achieve real value and stay deeply engaged.
  • Drive Expansion Through Consultative Selling: Identify and execute upsell, cross-sell, and broader deployment opportunities by connecting IntellaQuest’s capabilities to customer workflows, compliance priorities, and operational outcomes.
  • Be the Executive-Trusted Point Person: Build multi-threaded relationships from the C-suite down through day-to-day users so customers know exactly who to call, trust your leadership, and feel supported at every stage.

IntellaQuest builds mission-critical software for industrial organizations operating in highly regulated environments. Their customers rely on them to run core workflows, stay audit-ready, and drive operational excellence, so they can move faster, reduce risk, and deliver better outcomes.