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• Own the business relationship with clients, building strong, multi-threaded partnerships across key stakeholders
• Drive renewals and identify opportunities to upsell and expand existing accounts
• Clearly communicate Reachdesk’s value proposition, platform capabilities, and competitive advantages in a way that resonates with client goals

Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Trusted by many of the most recognized names in the technology and SaaS space, they are backed by a world-class team with hubs in New York, London, and Lisbon.

• Own revenue targets and commercial outcomes for a portfolio of accounts.
• Achieve ARR growth targets through renewals, upsells, and cross-sell initiatives.
• Build trusted relationships with senior and executive stakeholders.

Jobgether helps partner companies find the right talent. They use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.

• Own and manage a portfolio of small and medium business (SMB) customer accounts throughout the renewal and expansion cycle.
• Build strong, consultative relationships with customers by acting as a trusted advisor and proactively engaging outside of renewal periods to reinforce ShareGate’s value.
• Nurture post-onboarding relationships to drive customer satisfaction, retention, and long-term growth.

ShareGate is the leading Microsoft 365 migration and governance platform, trusted by over 100,000 IT pros. They offer a way to move business data to Microsoft 365 and help organizations stay in control once their data is migrated.

• Manage the entire sales cycle, from retaining existing customer investment to identifying new expansion opportunities.
• Present Remote’s suite of services to existing customers, creating pathways for upselling solutions.
• Own and nurture customer relationships, stay in frequent contact, and build strategic partnerships.

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. They make it possible for businesses of all sizes to recruit, pay, and manage international teams. With their core values at heart and future focused work culture, their team works tirelessly on ambitious problems, asynchronously, around the world.

• Manage a portfolio of 1,000+ customer accounts, who are all at different points in their journey with Roofr.
• Act as the primary commercial owner of your accounts, responsible for both customer success and revenue expansion.
• Identify and execute upsell and cross-sell opportunities to expand Monthly Recurring Revenue (MRR).

Roofr is obsessed with gathering customer feedback to shape, prioritize, and launch the products they truly need. They have an amazing culture, strong financials, and best-in-class company metrics.

• Manage strategic customer accounts, ensuring value retention and driving growth.
• Foster trusted customer relationships, lead business reviews, and identify upsell opportunities.
• Enhance customer satisfaction and drive adoption of innovative technology solutions.

Jobgether uses an AI-powered matching process to ensure your application is reviewed. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Manage a book of business, serving as a primary point of contact for assigned accounts
• Support renewals and expansion efforts in partnership with Account Managers
• Build trusted relationships with customers and understand their goals and usage of Customer.io

Customer.io's platform is used by over 8,000 companies to send messages. Customer.io powers automated communication that people actually want to receive and helps teams send relevant messages using real-time behavioral data.

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Maintain customer contracts to maximize profits

WorkWhile helps workers earn a better living and live better lives by matching them with shifts. It strives to align incentives and solve inefficiencies disrupting the $650BN temporary staffing industry and has a diverse, mission-driven, and supportive culture.

• Own and execute inbound-led net-new opportunities within EMEA.
• Lead expansions within existing accounts when scope and complexity allow.
• Own renewals requiring active customer engagement, risk mitigation, or expansion discovery.

Mattermost is a collaborative workflow solution provider for defense, intelligence, security, and critical infrastructure organizations. They are trusted by governments, financial institutions, and technology companies for secure, efficient operations.

• Act as primary customer success contact for assigned customer portfolio
• Drive adoption of newly released features and analytics tools
• Forecast renewals and expansion revenue accurately

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Drive new business growth: Identify, qualify, and close new opportunities.
• Build lasting relationships: Engage stakeholders at all levels to influence decisions.
• Deliver consultative solutions: Understand customer challenges and craft tailored solutions.

Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. They are a global organization with team members in over 35 countries and offer a remote-first culture.

• Collaborate with Account Executives to identify renewal and upsell opportunities.
• Manage current clients to reduce attrition and conduct welcome appointments.
• Review reporting and consult on solutions to help clients grow their business.

Rewards Network helps restaurants grow revenue, increase traffic, and boost customer engagement through financial and marketing services, and dining rewards programs. They are a driven and diverse team that excels in collaboration and issue resolution, partnering with loyalty programs to drive customers to local restaurants.

• You invest in relationships that last, prioritizing trust and long-term value.
• Navigate complexity, setbacks, and long sales/adoption cycles with resilience.
• Work seamlessly across Sales, Customer Success, Product, and Operations for a unified experience.

Cresta is on a mission to turn every customer conversation into a competitive advantage. Its platform combines AI and human intelligence to help contact centers discover insights and empower team members to work smarter. They have a world-class team of AI and ML experts.

• Manage software renewals for assigned accounts, ensuring timely and successful contract renewals.
• Identify opportunities to upsell and cross-sell additional software licenses, modules, or services to existing clients.
• Develop account plans and strategies to achieve upselling and renewal objectives.

Panopto is the most customer-centric learning technology company in the world and the leader in visual and audio-based learning. They empower organizations to share knowledge effortlessly. Panopto has been adopted by more than 1,600 companies and universities worldwide with over 11 million end users.

• Develop and grow customer relationships and business derived from the assigned customer base.
• Ensure effective sales growth in the branch consistent with the established strategic objectives, policies, and procedures.
• Engage in various sales activities to sell service to meet minimum established sales quotas.

Konecranes provides material handling solutions to customers across multiple industries. With over 16,000 professionals in over 50 countries, they strive to find safer, more productive, and sustainable ways to lift and move materials.

• Serve as a trusted advisor to key accounts, customer stakeholders, and executive sponsors
• Support new client onboarding and growth initiatives in collaboration with Sales
• Generate timely, accurate quotes and ensure smooth order placement and processing

Myriad360 provides IT solutions. They are consistently listed among Inc & Crain's "Best Places to Work" and they're proud of their accessible & engaged executive team.

• Own and exceed retention (GRR) and expansion (New ARR) targets.
• Build multi-threaded relationships across business and executive stakeholders.
• Identify and qualify upsell and cross-sell opportunities based on customer goals.

ABBYY is a trusted partner for purpose-built AI and intelligent automation, solving complex problems for enterprise customers. They have over 600 employees across 15 countries and foster a culture of respect, transparency, and simplicity.

• Manage a portfolio of 40-60 accounts, prioritizing based on health and potential.
• Upsell by navigating organizations to find new budget holders and building cases.
• Lead Quarterly Business Reviews, translating technical data into business outcomes.

Unbounce, empowering digital marketers since 2010, offers a landing page builder with AI. In 2024, Insightly joined Unbounce, providing a CRM, marketing automation, and customer service tracking, in a unified platform; they are a results-focused, customer-obsessed team.

• Own customer outcomes and ensure each customer receives value from our solutions throughout their lifecycle.
• Articulate the value of the company to the customer through measurable ROI.
• Negotiate long-term renewals and secure revenue uplift.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Develop open and effective channels of communication with each named account.
• Nurture and develop strong relationships with C-level execs and key stakeholders.
• Collaborate internally with a dedicated Customer Success Manager.

Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. It is a global organization with team members in over 35 countries and a remote-first culture that empowers employees and prioritizes well-being.