Head of Account Management
Benefits
Unlimited PTO
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About the Role:
- Own a portfolio of enterprise accounts, focusing on C-suite relationships.
- Diagnose issues, run QBRs, and drive solutions across risk, data science, and product teams.
- Recruit, develop, and coach a high-performance account management team.
What You’ll Be Doing:
- Apply KPI rigor by building and delivering executive presentations.
- Lead cross-functional problem solving to drive new fraud typologies to resolution.
- Drive team development by hiring top talent and coaching through live scenarios.
What You’ll Need:
- 10+ years in Account Management, Customer Success, Risk, or Solutions Architecture.
- Deep domain expertise in fintech, payments, fraud, AML/KYC, or compliance.
- Comfortable with data, AI/ML tooling, and quantifying business impact in dollars.
Sardine
Sardine is a leader in fraud prevention and AML compliance, using device intelligence, behavior biometrics, machine learning, and AI to stop fraud. With hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo, they have a remote-first work culture and value performance over hours worked.