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$210,000–$250,000/yr
US Canada Unlimited PTO

  • Drive measurable client outcomes and accountability for ROI across your portfolio.
  • Deliver consistent revenue growth by managing net revenue retention and expansion.
  • Provide expert fraud and compliance advisory, speaking the language of ACH fraud and transaction monitoring.

Account Management Customer Success Risk Fintech

20 jobs similar to Head of Account Management

Jobs ranked by similarity.

$210,000–$250,000/yr
US Canada Unlimited PTO

  • Draft and manage statements of work for customizations, white labels, builds for clients, and change orders
  • Partner with sales and post-sales teams to scope custom SOW engagements, define deliverables, timelines, and success criteria
  • Plan, coordinate, and drive the delivery of large projects for global key accounts with in-house or outsourced contractors and ISVs

Sardine is a leader in fraud prevention and AML compliance. Their platform uses device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens. They have hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo and maintain a remote-first culture, with over 300 banks, retailers, and fintechs worldwide as customers.

Europe 6w PTO

  • Monitor fraud trends, risk ratios, and operational leakage across markets.
  • Support new market launches, working closely with Legal, Admin, Product, and Ops teams.
  • Partner with Product and Tech teams to continuously improve onboarding, withdrawal, and transaction flows.

Sporty Group focuses on gaming and entertainment in several regions. They are a remote-first company that values sustainability and internal networking opportunities.

US

  • Own GRR and NRR performance, drive renewal execution and expansion strategy, and forecast renewal pipeline.
  • Develop 3-year value expansion plans for strategic accounts, technology stack alignment and managed services growth.
  • Build and mentor Customer Success / Account Management team, define performance metrics and accountability standards, and hire and scale the team as recurring revenue grows.

On Call Computer Solutions is a defense-focused compliance and managed I.T. services company. They are seeking a mission-driven Director of Customer Success, and are rapidly expanding with a need to focus on retention and expansion to drive growth.

US Unlimited PTO 2w maternity 2w paternity

  • Build a team culture of customer value, high performance and accountability.
  • Hire and develop a team of expert Managers that are able to recruit, coach and develop top talent and consistently achieve quota.
  • Design the upmarket AM methodology including value delivery, expansion strategies and renewal motions.

Vanta's mission is to help businesses earn and prove trust by continuously monitoring and verifying security. They are a company promoting better security practices with a kind and talented team. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security.

US

  • Connect with current and net new key stakeholders within your territory.
  • Spearhead the implementation of blockchain intelligence into customer workflows.
  • Own, plan, execute, and/or quarterback activities to nurture client relationships.

TRM Labs provides blockchain analytics and AI solutions to help law enforcement and national security agencies, financial institutions, and cryptocurrency businesses detect, investigate, and disrupt crypto-related fraud and financial crime. TRM is a Series C company with $220M in total funding and operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.

$190,000–$210,000/yr
US 2w maternity

  • Lead and develop a team of quota-carrying Account Managers.
  • Own team performance against Net Revenue Retention (NRR).
  • Partner closely with MSPs as a trusted advisor.

Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade cybersecurity products.

US

  • Lead the day-to-day execution and continuous enhancement of EarnIn’s Financial Crimes Compliance Program.
  • Oversee AML investigations, sanctions screening, SAR/UAR decisioning, and case quality to ensure regulatory compliance and audit readiness.
  • Drive the BSA/AML and Sanctions risk assessment process, ensuring risks are clearly identified, documented, and effectively mitigated.

EarnIn pioneers earned wage access, building products that deliver real-time financial flexibility for those living paycheck to paycheck. They have an experienced leadership team and world-class funding partners like A16Z, Matrix Partners, and DST.

$160,000–$200,000/yr
US

  • Own the business relationship with clients, building strong, multi-threaded partnerships across key stakeholders
  • Drive renewals and identify opportunities to upsell and expand existing accounts
  • Clearly communicate Reachdesk’s value proposition, platform capabilities, and competitive advantages in a way that resonates with client goals

Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Trusted by many of the most recognized names in the technology and SaaS space, they are backed by a world-class team with hubs in New York, London, and Lisbon.

Canada

  • Own revenue targets and commercial outcomes for a portfolio of accounts.
  • Achieve ARR growth targets through renewals, upsells, and cross-sell initiatives.
  • Build trusted relationships with senior and executive stakeholders.

Jobgether helps partner companies find the right talent. They use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.

US

  • Take ownership of a portfolio of 7-9 accounts, including several large customers in active onboarding.
  • Build relationships with executive sponsors and key day-to-day contacts.
  • Lead the executive onboarding portion of implementations, ensuring stakeholders are aligned on goals and success measures.

Clutch is a vertical SaaS company backed by Andreessen Horowitz (A16z), aimed at revolutionizing the way Credit Unions engage and change the lives of their members. They develop software to turn Credit Unions into FinTech lenders and leverage their balance sheets to responsibly lend to over 130M Americans.

US Canada

  • Develop and execute your strategic and tactical business plan to drive revenue and large scale adoption of Yubico products and services within a set of named accounts.
  • Own the revenue number (sell to and sell through) for your area through New customer acquisition and expand existing relationships within a set of installed base of accounts.
  • Provide thought leadership to customers and, when available, at industry events and partner with Yubico Channel Managers for re-sale of Yubico solutions.

Yubico is the creator of the most secure passkeys and leading provider of hardware authentication security keys. Their mission is to make secure login easy and available for everyone. They are a global company with a strong company culture and employees located in over 14 countries.

Global

  • Own Strategic Client Relationships: Serve as the senior strategic lead for enterprise clients, owning executive communication.
  • Drive Retention & Expansion: Develop and execute renewal, upsell, and cross-sell strategies tied to NRR performance.
  • Architect Cross-Channel Strategy: Design integrated growth plans across Paid Media, SEO/Content, CRO, Creative, and RevOps.

Directive is a remote-first performance marketing team that drives measurable growth for B2B SaaS and tech companies. They focus on data-backed strategy and world-class execution across Paid Media, SEO & Content, CRO, Creative, and RevOps, fostering integrated marketing leadership.

US Unlimited PTO

  • Own a book of up to 150 strategically valuable Array+ clients
  • Develop messaging and communicate to clients about how they can maximize the value of Array+ for their users
  • Provide proactive communication to clients about changes to the Array+ product

Array is a financial innovation platform helping digital brands, financial institutions, and fintechs launch consumer products faster. As a remote-first company, they are focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space.

$110,000–$130,000/yr
US

  • Manage, retain and expand relationships with assigned clients.
  • Deliver business results to drive high client retention and expansion.
  • Act as the voice of the client, advocating for their requests and feedback.

Force Therapeutics is reshaping the future of remote therapeutic care. Their intelligent, evidence-driven platform empowers clinicians to extend their reach and engage patients at every pivotal moment of their care journey. As they enter their next phase of innovation and expansion, they’re looking for mission-driven team members who are energized by solving meaningful challenges in healthcare.

Latin America

  • Execute and oversee the AML and BSA program
  • Manage KYC and KYB workflows and exceptions
  • Draft policies, documentation, and implement internal controls

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

US Unlimited PTO

  • You invest in relationships that last, prioritizing trust and long-term value.
  • Navigate complexity, setbacks, and long sales/adoption cycles with resilience.
  • Work seamlessly across Sales, Customer Success, Product, and Operations for a unified experience.

Cresta is on a mission to turn every customer conversation into a competitive advantage. Its platform combines AI and human intelligence to help contact centers discover insights and empower team members to work smarter. They have a world-class team of AI and ML experts.

$57,000–$65,000/yr
US

  • Gather customer information to conduct in depth analysis of customer data for Know Your Customer underwriting and customer due diligence.
  • Review detailed monitoring of payments transactional activities to detect and prevent payments risks.
  • Perform in depth data analysis to identify outliers and trends, to identify and prevent fraud and contribute to continuously improve risk strategy and controls.

Tebra, formed by the joining of Kareo and PatientPop, serves as the digital backbone for practice well-being. They aim to unlock better healthcare by helping independent practices bring modernized care to patients, supporting over 100,000 providers.

$180,000–$200,000/yr
Global

  • Serve as the primary executive contact for a portfolio of large, global strategic accounts,ensuring strong customer satisfaction, retention, and growth.
  • Assume overall responsibility for adoption and success to ensure customer satisfaction by preventing and resolving critical issues and escalations.
  • Act as a strategic advisor to customer leadership, aligning our solutions to their business priorities and long-term objectives.

SmartRecruiters is the Recruiting AI Company that transforms hiring for the world’s leading enterprises. Built for global scale, SmartRecruiters, an SAP company, delivers an AI-powered hiring platform that automates and optimizes the entire talent acquisition process. They are a values-driven, globally focused tech company with strong financial backing and a bold vision for the future of work that fosters a collaborative and inclusive work environment.

$3,000–$3,400/yr
US

  • Lead high-level client strategy while driving flawless execution across a large-scale 2026 project.
  • Oversee key client partnerships at the executive level, ensuring alignment across strategy, staffing delivery, and financial performance.
  • Responsible for client satisfaction, team performance, operational excellence, and commercial success across the full lifecycle of the program.

Elevate Staffing is a people agency that values personality and authenticity. They celebrate diversity and invite applications from all cultures and backgrounds.

US

  • Leading enterprise transformation program for major banking clients.
  • Owning executive stakeholder alignment and program governance.
  • Optimizing time to value for clients and maintaining reasonable timelines.

Pismo, founded in 2016 by experienced entrepreneurs and engineers, provides a comprehensive processing platform for banking, card issuing, and financial market infrastructure, helping customers innovate and build next-generation banking and payment solutions. Pismo was acquired by Visa in 2024, with 500+ employees in more than 10 countries.