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Responsibilities:
- Take ownership of a portfolio.
- Build relationships with executive sponsors.
- Diagnose early adoption gaps.
Qualifications:
- 7+ years of experience as Customer Success Manager or other customer-facing role
- Required experience working with Credit Unions, financial institutions, or fintechs directly supporting core financial operations.
- Proven success managing a portfolio of mid-market or enterprise B2B accounts
Benefits:
- Enjoy the freedom of remote work from anywhere.
- Twice a year, bond with colleagues in exciting destinations.
- Prioritize your well-being with comprehensive health and dental insurance plans.
Clutch
Clutch is a vertical SaaS company backed by Andreessen Horowitz (A16z), aimed at revolutionizing the way Credit Unions engage and change the lives of their members. They develop software to turn Credit Unions into FinTech lenders and leverage their balance sheets to responsibly lend to over 130M Americans.