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US

  • Serve as the primary point of contact for assigned client accounts and build strong, trust-based relationships.
  • Understand client objectives, priorities, and operating models to drive alignment and satisfaction.
  • Identify and execute opportunities for incremental revenue, upselling, and cross-selling.

Account Management Client Services Consulting BPO CX

20 jobs similar to Senior Manager, Account Management

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$160,000–$200,000/yr
US

  • Own the business relationship with clients, building strong, multi-threaded partnerships across key stakeholders
  • Drive renewals and identify opportunities to upsell and expand existing accounts
  • Clearly communicate Reachdesk’s value proposition, platform capabilities, and competitive advantages in a way that resonates with client goals

Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Trusted by many of the most recognized names in the technology and SaaS space, they are backed by a world-class team with hubs in New York, London, and Lisbon.

US

  • Develop and implement comprehensive sales account plans for each customer.
  • Analyze revenue trends and identify sales opportunities.
  • Conduct quarterly and annual client business reviews.

Jobgether uses an AI-powered matching process for jobs. The system identifies top-fitting candidates which are then shared directly with the hiring company.

$56,685–$69,465/yr
Europe

  • Manage and nurture relationships with assigned clients.
  • Ensure client satisfaction and identify opportunities for growth.
  • Collaborate with internal teams to deliver effective products.

US Unlimited PTO

  • Build and maintain strong relationships with stakeholders.
  • Identify opportunities for upselling and cross-selling.
  • Act as the voice of the customer to guide strategies.

They focus on connecting candidates with fitting roles. They utilize AI to streamline unbiased hiring processes.

US

  • The Account Manager ensures successful management of accounts from execution to completion.
  • They serve as the primary client contact, facilitating and tracking projects and financial deliverables.
  • The role involves communicating client needs, ensuring timelines, and resolving potential issues.

Lumanity improves health outcomes by accelerating and optimizing access to life-changing medicines. As a global strategic partner, they bring together strategy, evidence, engagement, and technology to engineer breakthrough value and tackle tough challenges.

$117,000–$134,000/yr
US 2w PTO

  • Own the retail client relationship and act as a trusted advisor to senior stakeholders.
  • Drive revenue growth through renewals, upsells, and new solution adoption.
  • Foster a culture of collaboration, accountability, and continuous improvement.

NIQ delivers the most complete and trusted view of consumer behavior, enabling clients to make smarter decisions and drive growth through advanced analytics, technology, and deep industry expertise. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

US

  • Serve as the primary point of contact for assigned clients, fostering strong, long-term relationships.
  • Lead retention efforts by identifying at-risk accounts and executing recovery plans.
  • Develop strategic account plans aligned with client needs and organizational goals.

Sodexo is dedicated to creating a better everyday life for everyone and building a better life for all. They improve the quality of life for those they serve and contribute to the economic, social, and environmental progress in the communities where they operate. They provide food service, catering, facilities management, and other integrated solutions worldwide.

US

  • Execute a local marketing and sales strategy.
  • Create account-specific strategies to grow revenue.
  • Prospect and develop professional relationships.

Colibri Group provides professional education. Their culture values love, joy, boldness, teamwork, and curiosity, guiding interactions with colleagues, customers, and the community.

$70,000–$80,000/yr
US Unlimited PTO

  • Deliver exceptional client satisfaction while supporting annual contract renewals.
  • Ensure all contractual commitments are fulfilled.
  • Act as primary relationship owner throughout client lifecycle.

Personify Health created a personalized health platform, bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together. Their team empowers people to lead healthier lives through data-driven solutions that reduce costs while improving health outcomes.

$65,000–$85,000/yr
US

  • Manage a portfolio to ensure satisfaction, retention, and partnership
  • Serve as the primary liaison for plan sponsors and internal teams
  • Develop and execute strategic service plans to align with client goals

Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs. They are committed to partnership, thinking beyond typical solutions to do more for clients. Point C values, respects, and protects the uniqueness each of its employees brings.

US

  • Own a portfolio of employer clients and be accountable for retention and growth outcomes.
  • Lead client implementations to drive high adoption rates among employers and their employees.
  • Conduct monthly/quarterly business reviews for employer clients and their broker and consultant partners.

RxSaveCard was founded in 2024 with a mission to reduce pharmacy costs for employers and their employees. Their innovative model is unique in the market, and they are building a modern, card-based approach to prescription benefits that simplifies a complicated system.

$130,000–$150,000/yr
US 3w PTO

  • Manage client relationships and build/manage a portfolio up to $10M.
  • Collaborate with all delivery stakeholders to ensure fulfillment of commitments to the client.
  • Create and develop the account plan in coordination with the delivery and sales team.

Beyondsoft is a mid-sized IT and consulting company that tailors solutions using modern technologies and proven methodologies. Their diversely talented team of experts thrives on innovation and pushing the bounds of technology to solve customers’ most pressing challenges.

$100,000–$170,000/yr
US 3w PTO

  • Oversee sales and account management for a large strategic client.
  • Develop relationships with C-level executives and understand their business.
  • Make sales presentations to improve client revenues and reduce risk.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries and their corporate headquarters are in Dublin, Ireland.

$90,000–$150,000/yr
US Unlimited PTO

  • Manage a portfolio of top-tier assigned customers and develop new business from existing clients.
  • Actively seek expansion opportunities to grow overall client revenue.
  • Meet and exceed sales growth goals through forging relationships with key decision makers.

Instawork is an AI-powered labor marketplace connecting skilled workers with businesses in food services, hospitality, light industry, and logistics. They have hubs in San Francisco, Bangalore, and Chicago, serving thousands of businesses across more than 50 major markets in the United States and Canada.

US

  • Collaborate with Account Executives to identify renewal and upsell opportunities.
  • Manage current clients to reduce attrition and conduct welcome appointments.
  • Review reporting and consult on solutions to help clients grow their business.

Rewards Network helps restaurants grow revenue, increase traffic, and boost customer engagement through financial and marketing services, and dining rewards programs. They are a driven and diverse team that excels in collaboration and issue resolution, partnering with loyalty programs to drive customers to local restaurants.

$140,000–$180,000/yr
US

  • Manage current business within the assigned territory.
  • Identify and develop new national and regional chain account opportunities.
  • Develop sales strategy to acquire new clients.

Revolution empowers businesses and consumers to contribute to a better future through sustainable loop plastic solutions. It is an equal opportunity employer that welcomes diversity.

Europe

  • Manage a dedicated book of agency partners end-to-end, serving as the day-to-day contact for each agency
  • Build and maintain strong agency relationships through regular communication, in-person meetings, and attendance at industry events
  • Identify and pursue revenue growth opportunities within existing agency accounts through upselling and cross-selling

INFUSE is a B2B demand generation company that partners with agencies to help their end-clients drive pipeline and revenue through targeted media campaigns. They deliver measurable business outcomes at scale and have a small, close-knit team where contributions are visible and valued.

$100,000–$100,000/yr
Unlimited PTO

  • Serve as the lead point of contact for all account management matters for retail clients.
  • Build and maintain strong, long-lasting relationships with senior-level operations roles.
  • Develop a deep understanding of each client's retail environment to proactively meet their workforce needs.

WorkWhile aims to improve the lives of hourly workers by connecting them with suitable shifts and providing benefits. They are backed by Khosla Ventures and recognized by Inc. 5000 for their growth, aiming to disrupt the staffing and recruiting market.

US

  • Manage sales and achieve growth by exceeding annual sales targets.
  • Interact with clients at all stages, from prospecting to closing deals.
  • Provide support for the Sales Development Representative (SDR) team to generate qualified opportunities.

Insider One is a platform that brings marketing and customer engagement teams everything they need in one place. They are powered by 1,500+ team members representing 50+ nationalities across 30+ offices.

US

  • Establish and manage strategic relationships with global customers.
  • Develop tailored solutions aligning with business priorities.
  • Foster long-term commercial partnerships to reduce churn and drive growth.

Fastmarkets is a price-reporting agency and information provider for global commodities, providing price data, news, analytics and events. It has more than 700 employees spread across global locations in the UK, US, China, India, and beyond.