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About the Role:
- Lead renewal conversations and execution.
- Guide customers through onboarding by setting goals.
- Monitor customer health through engagement patterns.
What We're Looking For:
- Experience in customer-facing SaaS roles.
- Customer-centered mindset with strong ownership of retention.
- Strong communication and presentation skills.
Benefits & Perks:
- Medical insurance options
- Flexible time off and paid holidays.
- Support for wellbeing with mental health programs.
Airship
Airship helps brands like Alaska Airlines and BBC drive revenue growth and customer loyalty with cross-channel customer experiences. They empower teams to create personalized experiences across channels and foster customer relationships.