Manage a portfolio of merchants to foster long-term relationships, measured by increase in financing volume and share of wallet with each merchant.
Support business development and partnerships in closing new deals and assist with the onboarding to Wisetack.
Communicate merchant needs and feedback to the broader organization (especially product, marketing, and partnerships).
Wisetack builds consumer lending products for service-based businesses. They are a Series B startup with $84M raised, backed by leading VCs, and have won multiple awards, including recognition from their customers who have given them sky-high NPS ratings.
Build and maintain strong relationships with senior management and C-level stakeholders across strategic accounts
Lead and develop a team of account managers, establishing scalable processes across onboarding, implementation, and ongoing account management
Design and optimize end-to-end post-sales workflows to ensure a seamless client experience from contract close through go-live and beyond
Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. Its infrastructure has facilitated trillions of dollars in onchain value transfer.
Own the business relationship with clients, building strong, multi-threaded partnerships across key stakeholders
Drive renewals and identify opportunities to upsell and expand existing accounts
Clearly communicate Reachdesk’s value proposition, platform capabilities, and competitive advantages in a way that resonates with client goals
Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Trusted by many of the most recognized names in the technology and SaaS space, they are backed by a world-class team with hubs in New York, London, and Lisbon.
Own key customer relationships to drive measurable business outcomes and expand footprint.
Lead new customer onboarding and drive product adoption, while monitoring health metrics.
Identify and capitalize on expansion opportunities aligning with customer goals to maximize LTV.
Localize's platform helps over 700 companies automate the translation of their web and mobile applications. They are a fully remote team of around 30 people and offer a culture with an emphasis on work-life balance.
Develop relationships with partner practices to drive retention and growth.
Leverage data and insights to optimize engagement and maximize outcomes.
Share best practices and enable practices to grow their business using payment plan technology.
Cherry is a fast-growing FinTech company that provides a Buy Now, Pay Later solution for medical practices making healthcare services more accessible. They are backed by investors such as Kleiner Perkins and DCM and they aim to reshape the way patients pay for care.
Drive measurable client outcomes and accountability for ROI across your portfolio.
Deliver consistent revenue growth by managing net revenue retention and expansion.
Provide expert fraud and compliance advisory, speaking the language of ACH fraud and transaction monitoring.
Sardine is a leader in fraud prevention and AML compliance, using device intelligence, behavior biometrics, machine learning, and AI to stop fraud. With hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo, they have a remote-first work culture and value performance over hours worked.
Cultivates and maintains strong relationships with partners in the BaaS services sector.
Serves as the primary operational day-to-day point of contact for partners inquiries, concerns, and service requests.
Collaborates with cross functional teams to evaluate, design, and implement new programs and services.
Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. They are a team of problem solvers and innovators who celebrate differences and unique perspectives to make them stronger and well-positioned for success.
Serve as the lead point of contact for all account management matters for retail clients.
Build and maintain strong, long-lasting relationships with senior-level operations roles.
Develop a deep understanding of each client's retail environment to proactively meet their workforce needs.
WorkWhile aims to improve the lives of hourly workers by connecting them with suitable shifts and providing benefits. They are backed by Khosla Ventures and recognized by Inc. 5000 for their growth, aiming to disrupt the staffing and recruiting market.
Manage a portfolio of 1,000+ customer accounts, who are all at different points in their journey with Roofr.
Act as the primary commercial owner of your accounts, responsible for both customer success and revenue expansion.
Identify and execute upsell and cross-sell opportunities to expand Monthly Recurring Revenue (MRR).
Roofr is obsessed with gathering customer feedback to shape, prioritize, and launch the products they truly need. They have an amazing culture, strong financials, and best-in-class company metrics.
Provide a exceptional experience to your assigned accounts’ key stakeholders
Foster long term customer relationships that grow loyalty to WorkOS and WorkOS products
Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. They recently raised a $100M Series C, valuing the company at $2B, and power enterprise features for many of the fastest-growing AI companies.
Own gross and net retention across the AM organization.
Drive consistent upsell and expansion performance across both Enterprise and Strategic segments.
Coach managers on performance management, forecasting discipline, and strategic account thinking.
Freshpaint is a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Backed by top investors, they've raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.
Own a portfolio of employer clients and be accountable for retention and growth outcomes.
Lead client implementations to drive high adoption rates among employers and their employees.
Conduct monthly/quarterly business reviews for employer clients and their broker and consultant partners.
RxSaveCard was founded in 2024 with a mission to reduce pharmacy costs for employers and their employees. Their innovative model is unique in the market, and they are building a modern, card-based approach to prescription benefits that simplifies a complicated system.
Drive funding volume growth through effective management of existing merchant partnerships.
Oversee day-to-day interactions with merchants, ensuring a consistent and exceptional service experience.
Identify opportunities to expand business at the store level by training merchants on product offerings.
Koalafi provides flexible lease-to-own financing to non-prime consumers. They are a company of 200+ teammates who enjoy inspiring and challenging work that accelerates their careers.
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Maintain customer contracts to maximize profits
WorkWhile helps workers earn a better living and live better lives by matching them with shifts. It strives to align incentives and solve inefficiencies disrupting the $650BN temporary staffing industry and has a diverse, mission-driven, and supportive culture.
Own a portfolio of 25–40 accounts across our digital health and mid-market segment
Run onboarding for new customers and get them to their first meaningful milestone as quickly as possible
Conduct quarterly business reviews that are actually useful – not just status updates, but conversations that move things forward
Junction is building the infrastructure layer for diagnostic healthcare, making patient data accessible, actionable, and automated across labs and devices. Backed by Creandum, Point Nine, 20VC, YC, and leading angels, they are working to solve one of the biggest challenges of our time: making healthcare personalized, proactive, and affordable.
Serve as the product expert and mental health advocate for a book of business of Spring Health’s health plan customers.
Develop and maintain positive working relationships with multiple health plan customers.
Consistently demonstrate Spring Health’s value proposition and link to health plan customer’s defined success metrics.
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. They partner with over 450 companies and have a valuation of $3.3 billion.
Own customer outcomes and ensure each customer receives value from our solutions throughout their lifecycle.
Articulate the value of the company to the customer through measurable ROI.
Negotiate long-term renewals and secure revenue uplift.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Own and grow a book of existing customers by identifying upsell and cross-sell opportunities
Proactively outbound into strategic accounts using creative, personalized tactics
Lead customers through consultative discovery to match them with higher-tier solutions that fit their evolving workflows
Instrumentl is a mission-driven startup that helps the nonprofit sector drive impact, aiming to be the most-loved grant discovery and management tool. They are a hypergrowth YC-backed startup with over 3,000 nonprofit clients and emphasize a customer-focused, experimental, and collaborative culture.
Own and manage a portfolio of SMB and mid-market accounts.
Proactively monitor account health signals and take action to reduce churn risk.
Identify and drive commercial expansion opportunities.
Remote People is building the infrastructure to power borderless teams. By handling global payroll, benefits, taxes, and compliance, its technology enables businesses to hire anyone anywhere compliantly at the push of a button. They are committed to building a global, diverse team representing different and varied backgrounds, perspectives, and experiences.