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Responsibilities:
- Manage a portfolio of merchants to foster long-term relationships, measured by increase in financing volume and share of wallet with each merchant.
- Help new and existing merchants get up to speed quickly on our offerings.
- Actively collaborate with the support and customer operations team to ensure we’re doing what we can to create consistent experiences, sharing learnings, and consolidating feedback.
Requirements:
- Bachelor’s degree in business administration, marketing, communications, or related field.
- 5+ years experience in a quota-carrying, customer-facing role, such as account management, sales, or customer success.
- 2+ years of experience in consumer financing, lending, financial technology or home services software
Wisetack
Wisetack builds consumer lending products for service-based businesses. They are a Series B startup with $84M raised, backed by leading VCs, and have won multiple awards, including recognition from their customers who have given them sky-high NPS ratings.