New Customer Success Manager APAC

Responsibilities:

• Own and manage a portfolio of SMB and mid-market accounts, serving as the trusted advisor for all post-sale needs
• Proactively monitor account health signals and take action to reduce churn risk before it escalates
• Lead regular client check-ins and Quarterly Business Reviews to align on goals, surface issues, and strengthen relationships

Requirements:

• 2-4 years of experience in a Customer Success, Account Management, or client-facing B2B SaaS role
• Familiarity with EOR , PEO , global payroll, or international HR services is a strong advantage
• Demonstrated ability to manage 30-60+ accounts simultaneously while maintaining high satisfaction scores

What it's like working at Remote People:

• We build a workforce management platform that allows our customers to hire the best talent in minutes, without worrying about compliance, payroll, or HR admin
• Working at Remote People means you're working on something very exciting: Allowing every person on the planet to have access to equal opportunities in living a fulfilled work and personal life
• As the company continues to grow extremely fast, you will be given the opportunity to develop and grow alongside