Build and maintain strong relationships with senior management and C-level stakeholders across strategic accounts
Lead and develop a team of account managers, establishing scalable processes across onboarding, implementation, and ongoing account management
Design and optimize end-to-end post-sales workflows to ensure a seamless client experience from contract close through go-live and beyond

What You'll Need:

8+ years of experience in B2B relationship management, customer success, or account management, including leadership experience
Proven experience managing enterprise clients within fintech, payments, SaaS, or blockchain environments
Strong ability to build relationships with executive stakeholders and navigate complex organizational structures

Polygon Labs

Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. Its infrastructure has facilitated trillions of dollars in onchain value transfer.

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