Strategic Customer Success Manager
Benefits
Unlimited PTO
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Responsibilities:
- Build relationships with VIP clients and serve as their advisor.
- Understand partner's business goals and ensure solutions align with their success.
- Maintain a forward-looking view to identify risks and drive internal action.
Qualifications & Skills:
- 5+ years in Strategic Customer Success or Enterprise Account Management.
- Executive-level communication skills to engage C-suite stakeholders.
- Data-driven approach to translate customer health metrics into actionable insights.
Xsolla
Xsolla provides tools and services for video game developers to help them fund, distribute, market, and monetize their games. They have helped over 1,500 game developers grow their businesses around the world and are headquartered in Los Angeles, California.