Senior Genesys Cloud WFM Engineer

Miratech

Remote regions

Global

Benefits

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Responsibilities:

  • Design and implement advanced Genesys Cloud WFM configurations
  • Develop and maintain custom integrations using Genesys Cloud APIs
  • Build automation solutions for WFM processes

Qualifications:

  • 5+ years of experience in contact center environments
  • Hands-on experience with Genesys Cloud WFM
  • Strong understanding of REST APIs, JSON, and webhooks

We offer:

  • Culture of relentless performance
  • Competitive pay and benefits
  • ForeverRemote work culture

Miratech

Miratech helps visionaries change the world and is a global IT services and consulting company that brings together enterprise and start-up innovation. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25% with a values-driven organization and a culture of Relentless Performance.

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