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Accountabilities:
- Architect and implement Amazon Connect solutions for call center operations.
- Develop IVR workflows, custom integrations, and serverless backends using AWS Lambda.
- Collaborate with global teams to build, test, and deploy production-ready contact center applications.
Requirements:
- 8+ years of total IT experience with a strong development background.
- 3+ years of experience working on Amazon Connect implementations.
- Expertise in AWS Cloud ecosystem (Lambda, Lex, DynamoDB, S3, CloudWatch, API Gateway).
Benefits:
- Opportunities for professional development and certifications.
- Flexible working hours and work-life balance.
- Access to the latest cloud technologies and tools.
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