Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements.
Build Call flow designs and integration to backend systems using application program interfaces (API).
Provide technical support and troubleshooting assistance to customers and internal teams when scripting issues arise.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. They are a values-driven organization with a culture of Relentless Performance, retaining nearly 1000 full-time professionals with an annual growth rate exceeding 25%.
Architect end-to-end AWS-based solutions for Amazon Connect digital contact centers.
Implement GenAI solutions using Amazon Bedrock, SageMaker, and third-party/open-source LLMs.
Integrate conversational intelligence into customer and agent workflows with AI/ML teams.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. With nearly 1000 full-time professionals, they maintain a culture of Relentless Performance with an annual growth rate exceeding 25%.
Lead the migration of digital contact center workloads from Genesys and LivePerson to Amazon Connect.
Design and implement chat, chatbot, SMS, email, and WhatsApp solutions using Amazon Connect and AWS services.
Collaborate with cross-functional teams to integrate Amazon Connect with CRM platforms (e.g., Salesforce, ServiceNow).
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. They are a values-driven organization with a culture of Relentless Performance, with nearly 1000 full-time professionals, and an annual growth rate exceeding 25%.
Focuses on the operations and stability of a global IVR system, including deployments to AWS and on-premises environments
Assist with deployments, configurations, and release activities
Support IVR systems deployed across AWS and on-premises environments
Miratech helps visionaries change the world. They are a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. They retain nearly 1000 full-time professionals, growing annually by over 25%, and foster a values-driven organization with a culture of relentless performance.
Assist in configuring and supporting Amazon Connect Digital chat, routing, self-service flows, and omni-channel customer journeys.
Support development and enhancement of chatbots, conversational workflows, and digital CX solutions across chat, SMS, email, and WhatsApp.
Work with AWS cloud services (Lambda, API Gateway, DynamoDB, S3, CloudWatch, EventBridge) to build and support backend services and integrations.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation. They support digital transformation for some of the world's largest enterprises and retain over 1000 full-time professionals.
Own and define end-to-end AWS infrastructure architecture for IVR and voice platforms
Design and guide infrastructure that supports decoupled IVR application architecture without introducing platform risk
Ensure the IVR application layer remains platform-agnostic
Miratech is an IT services and outsourcing company that provides services to multinational organizations all over the world. Our highly professional team achieves success with 99% of IT projects in financial, telecommunication, and technology domains.
Serve as a cloud security technical expert to develop and execute cloud security policies and procedures.
Collaborate with cloud technology teams across the enterprise to ensure the integrity and security of our digital assets in AWS/Azure IaaS environments.
Demonstrate high proficiency across a wide range of cloud security technologies to establish guardrails to prevent or automatically remediate common security misconfigurations.
AbbVie discovers and delivers innovative medicines and solutions that solve serious health issues today and addresses the medical challenges of tomorrow. It strives to have a remarkable impact on people's lives across several key therapeutic areas.
Design, build, and evolve our AWS cloud infrastructure, with a focus on reliability, scalability, and security.
Own and improve CI/CD pipelines to support fast, safe, and repeatable deployments.
Build and maintain ETL pipelines that ingest data from third-party vendors and internal systems into our data warehouse.
AnswersNow is a venture-backed digital health company delivering virtual autism care to families, with a mission to empower and enhance the lives of those affected by autism by making personalized therapy more accessible. They are a fully-remote team that operates with trust, autonomy, and respect, embracing team members from all backgrounds, experiences, and identities.
Maintain tooling, libraries, and infrastructure leveraged by core service teams
Develop and maintain infrastructure services that enable engineers to manage, deploy, and scale systems
Act as a technical leader, guiding core service teams to design robust and reliable software
StackAdapt is a technology company that empowers marketers to reach, engage, and convert audiences with precision. They are an AI-powered platform connecting brand and performance marketing, recognized for their diverse workplace and high-performing campaigns.
Design, develop, and maintain serverless solutions on AWS using Serverless Framework.
Develop applications and services using JavaScript, Node.js, and Python.
Create and enhance web applications using React and RESTful APIs for system integrations.
Jobgether is a platform that uses AI to match candidates with jobs, ensuring quick and fair reviews against core requirements. They share the shortlist with the hiring company, which then manages the final decision and next steps.
Drive critical applications for the AWS team in T-systems.
Collaborate closely with product teams to create innovative user interfaces and features.
Continuously discover, evaluate, and implement new technologies to maximize development efficiency and quality.
Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group and the largest ICT employer in Hungary. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees.
TTEC Digital delivers enterprise solutions on AWS and is a top AWS partner. They have completed over 500 deployments and earned multiple Partner of the Year awards.
Using automation and Infrastructure as a Code (laC) to continuously improve the reliability, scalability, and performance of services deployed on AWS.
Performance tuning and configuration of both Linux system and application parameters supporting highly concurrent web stacks.
Manage infrastructure through code using configuration management and laC templating software such as Terraform and Puppet.
Open LMS is a Moodle-based Learning Management System that helps educators improve the learning experience and outcomes of millions of learners across the globe. Open LMS continually innovates to better enable educators, parents, and learners of all types to teach, learn, connect, and communicate whenever they want and wherever they are.
Recommend best practices for AWS cloud architectures and use of AWS resources
Provide leadership in managing AWS resources and deployment
Manage Continuous Integration and Release deployment processes with tools like Bitbucket, GitLab, and Terraform
Jobgether is a platform providing AI-powered matching to ensure applications are reviewed quickly and fairly against core requirements. They identify top-fitting candidates and share the shortlist with the hiring company.
Design and enhance proactive monitoring capabilities for AWS Amazon Connect CCaaS platforms.
Collaborate with developers, architects, and platform owners to establish logging standards.
Troubleshoot and resolve production incidents, performing root cause analysis and implementing preventive measures.
Miratech helps visionaries change the world. They are a global IT services and consulting company that brings together enterprise and start-up innovation. Miratech retains nearly 1000 full-time professionals, and their annual growth rate exceeds 25% with a culture of relentless performance.
Monitor WorkSpaces performance and user experience.
Implement repeatable deployments using Terraform or CloudFormation.
VetsEZ delivers exceptional services for healthcare modernization initiatives, integrating technological innovations with Veterans' needs. We are an equal opportunity employer, fostering a diverse and inclusive environment.
Build and maintain CI/CD pipelines and infrastructure-as-code.
Lead observability and monitoring initiatives.
Truelogic is a nearshore staff augmentation services provider headquartered in New York. They deliver technology solutions to companies of all sizes, helping them achieve their digital transformation goals with a team of 600+ highly skilled tech professionals based in Latin America.
Develop and maintain resilient, cost-efficient infrastructure using AWS and other cloud services to meet evolving business needs.
Use IaC solutions to enable automated provisioning and ensure consistency across all environments.
Design, develop, and maintain advanced pipelines, ensuring automated testing integration and deployment efficiency at scale.
Pagefreezer's vision is to make the Internet a safer place by delivering solutions that transform how people protect integrity online, ensuring accountability, and enabling the pursuit of justice. They simplify compliance and litigation by automatically archiving websites, social media, mobile text messages, and enterprise collaboration platforms. It appears they have a good company culture as they have been named Canada’s Most Admired Culture 2023, 2024 and 2025, one of BC’s Top Employers 2024 and as one of Canada’s Top Small & Medium Employers for 2024.