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See allResponsibilities:
- Design and configure Genesys Cloud Workforce Management capabilities.
- Participate in Genesys Cloud WFM implementations and rollouts.
- Support operational teams through training.
Qualifications:
- 5+ years of experience in contact center environments.
- Knowledge of Genesys Cloud WFM configuration and support.
- Strong analytical and communication skills.
We offer:
- Competitive pay and benefits.
- Professional development opportunities.
- Welcoming multicultural environment.
Miratech
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation. They support digital transformation for some of the world's largest enterprises, maintaining a values-driven organization with a culture of relentless performance. They operate in over 25 countries and retain nearly 1000 full-time professionals, experiencing an annual growth rate exceeding 25%.