Key Responsibilities:
- Answer incoming calls professionally.
- Identify trip details and customer needs.
- Input information into Zoho CRM.
Quoting & Sales Conversion:
- Prepare accurate quotes.
- Follow up with customers.
- Convert quotes into bookings.
CRM & Technology Use:
- Manage leads and track communication.
- Update records and ensure smooth processes.
- Provide details and support customer needs.
Global Charter Services, Inc.
Global Charter Services, Inc. (GCS) charters buses with over 20 years of experience. Backed by executives from Lancer Insurance and Booking.com, GCS has offices in Chicago and New York City fostering a collaborative 'all hands on deck' startup culture.