Job Description
Lead and manage the entire client journey from onboarding to adoption and value realization. Partner with Account Executives to build growth strategies for your book of business and work with them to secure successful renewals and expansions. Effectively communicate business value to client executives through strategic reviews and insights. Partner with customers to establish clear business goals, timelines, priorities, and success metrics. Leverage your Monte Carlo product expertise to prescribe best practices to grow adoption and enhance the value driven from Monte Carlo. Identify and develop relationships with client executives that include VPs, C-suite officers, founders, and CEOs. Regularly monitor account health and adoption to find opportunities to help customers acquire maximum value from Monte Carlo. Project manage the customer journey using internal and external resources as needed.
About Monte Carlo
Monte Carlo supports companies to deliver trustworthy data + AI at scale.