Senior Program Manager, Digital Community

Vanta is looking for a Senior Program Manager to lead the strategy, design, and daily operations of Vanta’s online customer community with a focus on digital connection, education, and scaled engagement to directly impact product adoption, GRR, and NRR. You will lead the strategy and daily operations of Vanta’s digital community, shaping how customers engage, learn, and connect at scale. Through thoughtful design, collaboration, and data-driven iteration, you’ll build a vibrant, trusted ecosystem that amplifies customer value and strengthens Vanta’s customer relationships. You will also independently run and scale global community programs in partnership with cross-functional teams, manage community technology and vendor relationships, partner with marketing to launch gamification and rewards, and develop pathways for customer advocacy in partnership with Marketing. The ideal candidate will have 7+ years in community management or digital engagement roles in SaaS or B2B environments with a strong strategic and analytical mindset.