Office/Remote Medical Customer Service Representative

You will be responsible for providing exceptional customer service to our patients and their families. You will play a vital role in ensuring that our clients receive the best possible care and support, both in-person and remotely. Your main responsibilities will include answering phone calls, scheduling appointments, and assisting with administrative tasks related to patient care. Key Responsibilities: • Respond to incoming calls and inquiries from patients and their families with professionalism and empathy • Schedule appointments and coordinate with caregivers to ensure timely services for patients • Maintain accurate and up-to-date records of patient information • Assist in the coordination of transportation for patients as needed