Job Description
At Glia, Solutions Architects collaborate with clients to implement innovative solutions that enhance customer engagement, improve operational efficiency, and deliver exceptional customer experiences. You will collaborate with clients to assess their business and technical requirements, proposing comprehensive solutions that address their challenges. Translate business needs into a clear technical vision and guide its execution, ensuring alignment with client objectives. You will also develop comprehensive technical documentation including statements of work to ensure clarity and alignment among stakeholders. You will be responsible for the validation, delivery, and deployment of solutions, ensuring they meet quality and performance standards. Provide education and mentorship. You will also communicate complex technical concepts effectively to both technical and non-technical stakeholders.
About Glia
Glia is the leading AI customer service solution for banks and credit unions.