Job Description
Process incoming and outgoing labs, lab orders, medical records and other clinical documents with speed and accuracy to meet clinical needs. Follow standardized policies and procedures to ingest member labs into internal systems. Ensure all documents are correctly indexed, tracked and entered into internal systems. Monitor and resolve discrepancies or incomplete information in medical records and lab orders. Collaborate with the clinical, product and support teams to execute manual clinical processes and support back-end operations.
Escalate issues to leadership when processing bottlenecks, errors or risks are identified. Assist in creating and improving standard operating procedures for document processing. Maintain confidentiality and ensure compliance with HIPAA and other regulatory requirements.
About Vida Health
Vida is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and related conditions.