Guide new clients through our onboarding process, ensuring they feel confident using our systems.
Proactively monitor client projects to ensure enrollment targets are met and address roadblocks.
Build strong relationships with clients by delivering exceptional service that encourages repeat business and referrals.

What We Offer:

Autonomy and flexibility: Set your own hours, enjoy unlimited paid holidays, and work from anywhere with a good internet connection.
Innovation and impact: Work with research teams driving significant advancements in medical research from top organizations.
Growth and learning: Access to courses and training programs for professional development.

Ideal Candidate:

Client-focused with a knack for understanding client needs and exceeding expectations.
Proactive problem-solver who tackles challenges head-on and keeps projects moving forward.
Organized and detail-oriented, juggling multiple priorities with ease while ensuring data privacy and compliance.

Trialfacts

Trialfacts is a remote, entrepreneurial company at the forefront of advancing health research by helping clients recruit participants for clinical trials. They work with research teams from organizations like AstraZeneca, Harvard, and Stanford, and offer a culture of autonomy, flexibility, and growth.

Apply for This Position