Client-facing role combining communication, organization, and technical aptitude.
You will guide clients through onboarding, training, and product setup.
Success requires ownership, attention to detail, and consistent follow-through.

Responsibilities:

Onboard multiple clients simultaneously, setting clear expectations and maintaining timely follow-through.
Provide training on ButterflyMX products, administrative tools, and integrations.
Collaborate with internal teams to resolve issues and improve onboarding processes.

Requirements:

2+ years in client onboarding, support, or customer service in a tech/SaaS environment.
Experience with Zendesk or similar ticketing platforms.
Strong communication, organization, and problem-solving skills with AI-forward proficiency.

Culture & Benefits:

Distributed, primarily remote workforce with a focus on collaboration and innovation.
Comprehensive medical, dental, vision, 401(k) match, paid family leave, and more.

ButterflyMX

ButterflyMX empowers people to automate property access, operations, and security from a single platform. With products in 20,000+ properties, the company is a distributed, primarily remote workforce that values collaboration and innovation.

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