Customer Success Engagement Rep

Responsibilities:

• Act as a point of contact during onboarding, coordinating with implementation and account teams for accurate setup.
• Make calls into employer groups to schedule product demonstrations and keep the demo pipeline full.
• Set up new partner portals, edit existing portals, and assist with bulk user and client uploads.

Requirements:

• One or more years of experience in customer service, telemarketing, administrative, or sales environment.
• Excellent interpersonal, verbal, and written communication skills with active listening.
• Computer proficiency including Microsoft Office, email, internet, and CRM systems like Salesforce.

Culture:

• Be part of a close-knit, globally dispersed team that values individual excellence and diversity.
• Work in a fast-paced, frequently changing environment that rewards resilience and coachability.
• Enjoy a culture blending entrepreneurial spirit with enterprise investment and leading-edge technology.