Remote Pharmacy Technician

Key Responsibilities:

• Support Veterans by answering pharmacy-related telephone inquiries, assisting with prescription requests, and delivering professional customer service.
• Process prescription renewals, new prescriptions, and controlled substance requests using established pharmacy procedures.
• Document patient interactions in CPRS and other required systems while maintaining HIPAA compliance.

Qualifications:

• High school diploma or GED and current CPhT through PTCB or ExCPT from NHA.
• Minimum one year customer service experience and strong computer proficiency.
• Experience in a call center or with electronic health records like CPRS is preferred.

Additional Information:

• Remote work, must reside within 50 miles of designated locations in AZ, NM, CA.
• Full-time, 24/7 schedule with shifts between 6 AM and 11 PM Pacific Time.
• Contingent upon contract award; benefits include medical, dental, vision, 401(k), PTO, and annual bonus.