Job Description
You will synthesize actionable insights by aggregating and analyzing different sources of feedback. Your analysis will paint a holistic picture of the member experience and provide insights on opportunities. You will partner with Product Managers and cross-functional leaders to connect insights directly to our roadmap and influence product priorities. You will champion our end-to-end product roadmap planning process building clear, transparent views of roadmap decisions, timelines, and results. You will lead the creation of a centralized resource product knowledge that will be leveraged across the company, enabling teams to understand what's been built, what's coming, and how to communicate our innovations to members and clients. You will develop training for new product capabilities, both before and after launch ensuring operational and go-to-market teams are prepared to support product launches. You will equip client-facing teams with timely, actionable information to drive client engagement and growth. You will drive content strategy for org-wide ceremonies such as leadership offsites and roadmap sessions.
About Included Health
Included Health is a healthcare company delivering integrated virtual care and navigation, aiming to raise the standard of healthcare for everyone.